Louisville Metro Office of Performance Improvement

06/27/2023

We take team building to heart and value the benefits. Here we are on some of our recent adventures. Team building increases collaboration, innovation, and improves problem-solving skills. Read more here: https://buff.ly/3Xnfyjy

06/22/2023

OPI Executive Administrator, Robin Hawkins, has served LMG for over 16 years in various roles. She came to OPI recently to develop OPI Academy. Here is a little more about Robin!

What is your favorite part of your job?
Working cross-functionally in the enterprise.

What would be one thing you'd remove from your daily routine?
Note taking.

Have you read any books that changed your perspective on life?
Books about self-care and healthy living.

Are there any movies you wish you could see again for the first time?
Love Jones, 300, Boomerang, Soul Food.

What's something you're planning on doing in the next year that you've never done?
Traveling to go to a concert.

06/13/2023

If you find yourself struggling to finish your tasks, try the Pomodoro technique.
Step 1: Choose your task
Step 2: Set a timer for 25 minutes
Step 3: Work for duration of timer
Step 4: Take a 5-minute break
Repeat until the task is completed

We’ve never done a deep dive into how it works and how to get started with it. So let’s do that now.

06/06/2023

Last week OPI facilitated strategic planning with Homeless Services Division of Louisville Metro. They work complex and emotional problems that they are better able to priortize, plan, and measure success going forward.

05/26/2023

Jeff Reinking has been with OPI for just over one year working as our Performance Coach . Jeff is a cerftified Six Sigma Green Belt and certified in LEAN. Let's get to know Jeff.
What is your favorite part of your job? Working across all departments of Metro.
What would be one thing you'd remove from your daily routine? Mornings, specifically the routine of getting to work.
Have you read any books that changed your perspective on life? "On The Road" by Jack Kerouac, made my world a little bigger. I recently read "Influencers" by Joseph Greeny, which discribes how key behavoirs drive performance.
Are there any movies you wish you could see again for the first time? Well, I just rewatched Resivoir Dogs, and it was better the first time.
What's something you're planning on doing in the next year that you've never done? Seeing my oldest child graduate from high school.

05/11/2023

The Effort-Impact Matrix is a tool we love at OPI. When you complete the matrix, you will discover what tasks you should focus on and ignore. This matrix will help you optimize your business’s limited resources. To learn more, click https://buff.ly/44PX52p

The impact effort matrix gives businesses and project leaders a way to determine the best course of action in many different situations.

05/03/2023

The Kentucky Derby runs in Louisville this Saturday. A few best performance facts: Fastest horse: Secratariat 37.8 MPH, time of 1:58.4. Most jockey wins (tie @ 5 each) Bill Hartack (1957-69), Eddie Arcaro (1938-52). Largest crowd: 170,513 in 2015.

04/27/2023

Ethan Lambert has been with Louisville Metro Government since 2017. In 2021 he became Performance Improvement Manager with OPI. Let's get to know Ethan:

What is your favorite part of your job?
Being able to directly help make a difference in the place I live. Public service is difficult, often overlooked, work but I cannot imagine I would find any other type of job as rewarding. My favorite part of the job is that the goal is to help the world, not just chase the almighty $$$.

What would be one thing you'd remove from your daily routine?
Eating. It would be great if I could stay healthy without having to cook or buy groceries all the time. Unfortunately, I am not sure I could get the hang of photosynthesis.

Have you read any books that changed your perspective on life?
1. The New Jim Crow: Mass Incarceration in the Age of Colorblindness by Michelle Alexander
2. Guerilla Government – The Ethics of Dissent by Rosemary O’Leary
3. Justice: What’s the Right Thing to Do? by Michael Sandel
4. And can’t forget classics like Brave New World, 1984, or Animal Farm

Are there any movies you wish you could see again for the first time?
Let’s go with Stargate. I have always been a big Sci-Fi fan & that is one of my favorites.

What's something you're planning on doing in the next year that you've never done?
It is technically 13 months away, but I look forward to finishing my master's degree in public administration

04/19/2023

OPI went out into our community and partnered with Amos Izerimana of Metro's Office of Immigrant Affairs to facilitate strategic planning efforts with the Skilled Immigrant Integration Program (SIIP). This volunteer team collaborates with KentuckianaWorks to promote messaging to match skilled immigrant and refugee candidates with local employers. Great work SIIP team!

04/12/2023

If you are trying to increase standardization and productivity in your workforce, you should write out some process maps. Process maps provide a detailed instruction manual so your workforce knows how to complete important tasks. To learn more, https://buff.ly/43iIlZs

03/30/2023

Now its time to meet one of OPI's Project Managers, Annette Dangerfield! She's been at OPI since 2020 and here are her answers to some pressing questions:

What is your favorite part of your job? I love being able to interact with people from across the enterprise. It's really gratifying to know that what we do impacts so much of Metro's operations and that we can help in so many areas. Its also cool to learn what other people are doing in their own departments.

What would be one thing you'd remove from your daily routine? Driving everywhere. Having lived abroad briefly gave me a whole new perspective of public transport and I really miss it!

Have you read any books that changed your perspective on life? So many... I read the Power of Habit recently and it has helped me break down the barriers to starting new habits. Highly recommend.

Are there any movies you wish you could see again for the first time? Avatar and Avatar the Way of Water. Both are truly so beautiful and captivating.

What's something you're planning on doing in the next year that you've never done? I want this year to be the year I join a board and serve the community in that capacity. I'm feeling much more embedded in Louisville since moving here right before the pandemic but I think that will help even more.

03/27/2023

This spring we were invited back to Leadership Louisville to lead a workshop on PDCA, one of our favorite problem solving tools. We had a blast working with the current Leadership Accelerator cohort and they seemed to like us too!