09/10/2026
The 19th Medical Group is currently experiencing an Appointment Line outage. This may cause delays in patient care. We are working the issue and are without a timeline for when we will return to full functionality.
We apologize for the inconvenience and appreciate your patience. We will continue to provide updates as the situation changes.
Additional Care Options:
Nurse Advice Line
Available 24/7, the Military Health System (MHS) Nurse Advice Line connects you with registered nurses who can assess your symptoms and recommend the best course of action. They can assist with scheduling same or next-day appointments at military hospitals and clinics when advised by a nurse and empaneled to an MTF.
• Contact: Call 1-800-TRICARE (1-800-874-2273).
• Website: MHSNurseAdviceLine.com for web or video chat.
Urgent Care Centers
You can visit any TRICARE-authorized urgent care facility in your network. Non-active-duty beneficiaries do not need a referral for urgent care.
• To find a location, visit https://tricare.mil/CoveredServices/IsItCovered/UrgentCare.
Emergency Rooms
For life-threatening conditions, please go to the nearest emergency room or call 911 immediately.
For the Military Crisis Line, dial 988 and press 1.
Thank you for your patience as we invest in our readiness. Your health and safety are our top priorities.