01/07/2022
Job Title: Information Technology Support Specialist/Trainer
Department: Workforce Development
Supervisor: Director of Workforce Development
Location Address: 699 Perimeter Drive, Lexington Ky 40517
Part Time _____ Hourly _____ Full Time __X__ Salaried __X__
Grade:
Minimum Salary: $48,000
GENERAL DUTIES AND RESPONSIBILITIES:
1. Comply with Workforce Innovation and Opportunity Act (WIOA) Regulations as mandated in state and federal law and published guidance, as well as all local policies and procedures.
2. Attend all required scheduled meetings: Departmental and Agency staff meetings, Governing Board of Local Elected Official meetings, Bluegrass Workforce Innovation Board (BGWIB) Full and Executive Board Meetings and all assigned BGWIB Committee meetings as required or requested, and any other meetings/conferences as assigned.
3. Assists with identification of workforce IT issues.
4. Oversee all workforce computers, phones, kiosk, and any other IT devices.
5. Supports the server, network, and desktop hardware, software, and applications.
6. Rolls out hardware and software to ensure optimal deployment of resources.
7. Manages WIOA IT projects and special initiatives, which may be offsite.
8. Oversite of local workforce programs social media sites.
9. Assists with information technology planning through ongoing research.
10. Responds to inquiries and requests for assistance with the organization’s computer systems for PC’s.
11. Provide Information Technology training to staff and participants of the WIOA Program.
12. Troubleshooting for approximately 25 staff.
13. Any other duties as assigned by the Director of Workforce Development.
SKILLS, KNOWLEDGE AND ABILITIES:
1. Extensive Computer knowledge.
2. Extensive Software knowledge.
3. Communications skills.
4. Prefer web development experience.
5. Prefer ability to code, test, and maintain web application.
EDUCATIONAL REQUIREMENTS NEEDED TO PERFORM THE DUTIES OF THE JOB:
1. Associates Degree in Informational Technology or related field.
2. Will waive education requirement in lieu of 3 years of Information Technology experience or certification.
DEADLINE: Open until filled
SUBMIT RESUMES TO: [email protected]
EOE
***BLUEGRASS AREA DEVELOPMENT DISTRICT RESERVES THE RIGHT TO MODIFY, INTERPRET, OR APPLY THIS JOB DESCRIPTION IN ANY WAY THE COMPANY DESIRES. THIS JOB DESCRIPTION IN NO WAY IMPLIES THAT THESE ARE THE ONLY DUTIES, INCLUDING ESSENTIAL DUTIES, TO BE PERFORMED BY THE EMPLOYEE OCCUPYING THIS POSITION.***