09/30/2026
Cariño to Our Utilities Water Crew!
We received the following message from a Utilities retiree expressing his appreciation for the Water crew’s hard work and professionalism during a recent repair in his neighborhood:
"Ken Needham here, a voice from the distant past. We began experiencing low water pressure, so I called dispatch and they sent out serviceman Mario Jacquez. He checked the pressure and found it was low and said he would check around. He called me back and left a message that there was a leak in the alley behind my house. This was yesterday. The on-call water crew showed up and repaired it.
The members include: Roberto Calderon, Crew Leader; Eloy Gonzales, HEO – Water; Kalub Mancell, Water Worker II; Manuel Trujillo, Water Worker II; and Mario Jacquez, H2O Service Technician.
It was a BIG job. It took them many hours to get it done. They worked hard in muddy, wet conditions. I was very impressed with the equipment they had and the way they worked together as a team. They treated each other with respect and, despite the difficult circumstances, kept their sense of humor. It made me proud to be a LC Utilities retiree. Thank you and the Department for a job well done and a satisfied customer.
From: Ken Needham, Utilities Director Retired, 1996"
Ken’s note highlights the dedication, teamwork, and professionalism our Utilities crews bring to every job — especially the challenging ones. Their commitment to serving residents with care and respect continues to make a meaningful impact across our community.
Thank you to this Water crew for your hard work and for showing what Adelante con Cariño looks like in action. 💛
