Michigan Consumer Protection

Michigan Consumer Protection We help protect Michigan residents from bad actors trying to trick them out of their money.

Consumer Protection means having rules and actions in place to make sure the things you buy, or use are safe and fair. Our team watches over products and services to make sure they're good for you, and to make sure nobody tricks you when you buy things. This way, you can be confident that what you get is what you expect, and that you're treated fairly when you spend your money.

And the #1 Consumer Complaint of 2025 is Motor vehicle scams! When your car keeps breaking down, you shouldn’t have to ...
03/20/2026

And the #1 Consumer Complaint of 2025 is Motor vehicle scams! When your car keeps breaking down, you shouldn’t have to drift through the problem alone. Michigan’s Lemon Law may help get you back on the road. Read more at go.mi.gov/xj78y2022

Coming in at #2 on the Top Consumer Complaints of 2025: Unauthorized credit card charges. When suspicious charges appea...
03/19/2026

Coming in at #2 on the Top Consumer Complaints of 2025: Unauthorized credit card charges. When suspicious charges appear, it’s time to volunteer as tribute… to check your statement. Spot it early and report it fast. Learn more at go.mi.gov/7z6f42023

Coming in at #3 on the Top Consumer Complaints of 2025: Retail scanner law violations If the price rings up wrong, reme...
03/18/2026

Coming in at #3 on the Top Consumer Complaints of 2025: Retail scanner law violations If the price rings up wrong, remember: the consumer force is strong with Michigan’s Scanner Law. Check your receipt—you may be owed money back. Read more at go.mi.gov/ipjkr2024

Coming in at #4 on the Top Consumer Complaints of 2025: Internet malware scams. Sometimes the message in your inbox isn...
03/17/2026

Coming in at #4 on the Top Consumer Complaints of 2025: Internet malware scams. Sometimes the message in your inbox isn’t “You’ve Got Mail”… it’s malware. Don’t click suspicious links and keep your devices protected. Learn more at go.mi.gov/g7hua2025

Coming in at #5 on the Top Consumer Complaints of 2025: Dating service scams Looking for love shouldn’t come with fifty...
03/16/2026

Coming in at #5 on the Top Consumer Complaints of 2025: Dating service scams Looking for love shouldn’t come with fifty shades of hidden fees. Before signing up, read the contract and know your cancellation rights. Read more at go.mi.gov/x7tga2026

Coming in at #6 on the Top Consumer Complaints of 2025: Rental listing scams. That dream apartment could turn into a re...
03/13/2026

Coming in at #6 on the Top Consumer Complaints of 2025: Rental listing scams. That dream apartment could turn into a real nightmare. Before sending money for a rental, make sure the listing—and landlord—are legit. Learn more at go.mi.gov/rx4s92027

Coming in at #7 on the Top Consumer Complaints of 2025: Healthcare provider scams When a clinic suddenly closes, patien...
03/12/2026

Coming in at #7 on the Top Consumer Complaints of 2025: Healthcare provider scams When a clinic suddenly closes, patients can be left in a situation that’s… not so popular. If care disappears overnight, know your consumer rights. Learn more at go.mi.gov/tvf3p2028

Coming in at #8 on the Top Consumer Complaints of 2025: Gasoline scams When prices spike suspiciously, don’t let them p...
03/11/2026

Coming in at #8 on the Top Consumer Complaints of 2025: Gasoline scams When prices spike suspiciously, don’t let them pull a Pulp Fiction twist on your wallet. Know the signs of gas price scams and how to report them. Read more at go.mi.gov/3v7242029

Coming in at #9 on the Top Consumer Complaints of 2025: Contractor scams. Before you sign, know your rights—because the...
03/10/2026

Coming in at #9 on the Top Consumer Complaints of 2025: Contractor scams. Before you sign, know your rights—because the best way to stop a scam is making sure they can’t catch you. Learn more about contract protections: go.mi.gov/k15812021

Our countdown begins! Coming in at #10 on the Top Consumer Complaints of 2025: Telemarketing calls. Don’t let telemarke...
03/09/2026

Our countdown begins! Coming in at #10 on the Top Consumer Complaints of 2025: Telemarketing calls. Don’t let telemarketers get under your skin—put your number on the Do Not Call List and know your rights: go.mi.gov/7no6w2020

And the nominees are…For the next two weeks, we’re counting down the Top 10 Consumer Complaints of 2025—one by one. Stay...
03/09/2026

And the nominees are…For the next two weeks, we’re counting down the Top 10 Consumer Complaints of 2025—one by one. Stay tuned to see which complaints made the list.

12/31/2025

Check your financial past, present, and future—for free! Visit AnnualCreditReport.com and channel your inner Ghost of Credit Reports Past.

Learn more at go.mi.gov/a0e9w1453

Address

525 W. Ottawa Street
Lansing, MI
48906

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

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