Knoxville Utilities Board

Knoxville Utilities Board Facebook Hrs: Mon-Fri 8 a.m-5 p.m. Please call Customer Service for all outage or service requests.

06/12/2026

KUB TeenWorkers are off to a strong start in their summer internships!

With spring educational sessions completed, this year’s TeenWorkers are ready to gain hands-on experience and learn alongside their mentors here at KUB and with our business partners, including West Knox Utility District, First Utility District of Knox County, Covenant Health of East Tennessee, Zoo Knoxville, Knoxville Chamber, UT Medical, Wesley House Community Center, East Tennessee PBS, and K. D. Style Studio.

Join us in wishing them luck as they continue their journey!

Let one of our friendly service technicians handle your new appliance installation! Whether you are looking to upgrade y...
06/11/2026

Let one of our friendly service technicians handle your new appliance installation! Whether you are looking to upgrade your appliances or switch to natural gas, we’re here to provide expert support.

Learn more at kub.org/appliance-services.

As your local, not-for-profit utility provider, we’re always working to enhance our system and provide continued service...
06/10/2026

As your local, not-for-profit utility provider, we’re always working to enhance our system and provide continued service reliability for current and new customers as our region grows.

One recent project you may have noticed in the Walker Springs area is a new pump station to enhance our wastewater treatment system. Pump stations are an important part of our wastewater collection system and help keep everything moving down to our treatment plant.

The new pump station will replace an existing station right next door. It will have more capacity and is designed to significantly reduce or eliminate the risk of sanitary sewer overflows, helping protect local waterways and environmental quality in the surrounding community. Plus, once the project is complete, we’ll turn the site of the existing station into a greenspace.

For more information about our systemwide Century II infrastructure management program, visit www.kub.org/centuryii.

Small changes make a big difference!Since 2015, KUB customers have been making a difference through KUB’s voluntary Roun...
06/09/2026

Small changes make a big difference!

Since 2015, KUB customers have been making a difference through KUB’s voluntary Round It Up program. When you enroll in Round It Up, KUB automatically rounds your bill up to the next dollar, and 100% of those funds support weatherization and efficiency improvements for customers in need.

For information about how to enroll, visit www.kub.org/rounditup.

You don’t need worry about curveballs with KUB Fiber!We had a great time last week helping customers sign up for the fas...
06/08/2026

You don’t need worry about curveballs with KUB Fiber!

We had a great time last week helping customers sign up for the fastest internet around during the Knoxville Smokies game. We are proud to sponsor this great team!

You can learn more about KUB Fiber at kub.org/fiber.

Day after day, our crews show up in the field – sometimes below ground level – to ensure our customers have reliable uti...
06/05/2026

Day after day, our crews show up in the field – sometimes below ground level – to ensure our customers have reliable utility services. We are proud to serve this community!

For the first time in more than 30 years, the largest soccer tournament in the world is coming to the United States!You ...
06/04/2026

For the first time in more than 30 years, the largest soccer tournament in the world is coming to the United States!

You can catch every game from the comfort of your home with KUB Fiber.

Sign up for KUB Fiber and KUB TV today at kub.org/fiber.

Our free workshops are a great way to learn how you can reduce your energy and water usage!We recently went out to the S...
06/03/2026

Our free workshops are a great way to learn how you can reduce your energy and water usage!

We recently went out to the Strawberry Plains Senior Center to show customers how simple things like pausing before you adjust your thermostat or adding weather stripping around your door can add up to real savings. Just one degree change on your thermostat can save up to 3% on your bill over time!

You can request a free workshop at kub.org/outreach. In case you can't make it to a workshop, we also have more savings tips at kub.org/tips

As part of KUB’s mission to provide reliable utility services, our President and CEO Gabe Bolas regularly visits with em...
06/02/2026

As part of KUB’s mission to provide reliable utility services, our President and CEO Gabe Bolas regularly visits with employees to see firsthand how they are serving customers across the community. He recently caught up with our overhead construction crews, who have been busy setting electric meters and establishing electric service for new homes and businesses.

As the Knoxville area continues to grow, these crews play an important role in supporting new customer growth while ensuring existing customers continue to receive the same level of service and quality they expect.

This month and every month, we appreciate the contributions of the LGBTQ+ community and are proud to serve all of our ne...
06/01/2026

This month and every month, we appreciate the contributions of the LGBTQ+ community and are proud to serve all of our neighbors.

Stop by and see us at our H20 to Go Station during SoKno Pride on June 20!

Address

4428 Western Avenue
Knoxville, TN
37921

Opening Hours

Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 5pm

Telephone

+18655242911

Website

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