Kansas City Board of Public Utilities

Kansas City Board of Public Utilities ⚡️For Power Outages: 913-573-9522
💧For Water Outages: 913-573-9622
📍Electric Outage Map: outage.bpu.com Avoid using Facebook to report emergencies.

To reach us call:

913-573-9522 Electric Issues
913-573-9622 Water Issues
913-573-9190 Customer Service

BPU is actively aware of power outages throughout the community. ⚠️If you lose power, please report it to 913-573-9522 a...
06/14/2026

BPU is actively aware of power outages throughout the community. ⚠️

If you lose power, please report it to 913-573-9522 and leave your address. Our dispatch team monitors this line 24/7 and logs outages in real time so crews can respond as quickly as possible, when it becomes safe to do so.

If you see a downed power line, stay at least 35 feet away and report it immediately to 911. If you are experiencing any kind of an emergency, always call 911 first. Please stay safe & be mindful of our crews out in the field.

Being publicly owned means operating openly, making decisions with you in mind, and believing you have the right to stay...
06/10/2026

Being publicly owned means operating openly, making decisions with you in mind, and believing you have the right to stay informed.

Our Board Meetings are always open to the public, both in person and online, but if you couldn’t join us, here’s a quick recap of this month’s board meeting.

🔗Full Meeting: https://youtu.be/AtPtuqo4mA0?si=Lo7OQd2qVHGN4dyn

06/05/2026

We are honored to have participated in Light Up Navajo for a second year and grateful to the Navajo Nation for allowing us to be part of such meaningful work.

A special thank you to President Buu Nygren for his leadership and commitment to bringing electricity to families across the Navajo Nation. Our BPU crews were proud to meet with him during our time in the Four Corners region this spring and witness firsthand the impact this effort is having on communities.

Service has no borders, and we are proud to represent all of Wyandotte County alongside utility partners from across the country to help make a difference.

To learn more about our Light Up Navajo experience, read our "Lighting the Way" feature in BPU's May Community Impact Report. Visit https://www.bpu.com/subscribetonewsletter.aspx and click "Download the Current Issue" to view the article.

This past school year, our Customer Care team partnered with students from J.C. Harmon and Wyandotte High School to help...
06/04/2026

This past school year, our Customer Care team partnered with students from J.C. Harmon and Wyandotte High School to help students apply what they've learned in class to real-world projects. Students explored BPU's business processes, conducted research, and presented their findings to leaders across multiple BPU departments.

Thank you to the students, teachers, and BPU employees for your hard work and collaboration! ✏️📖

⚠️We have been notified of an increase in scam calls falsely claiming to represent BPU. To prevent these scams, note th...
06/03/2026

⚠️We have been notified of an increase in scam calls falsely claiming to represent BPU. To prevent these scams, note the following:

🚫BPU would never:
• Demand immediate payment over the phone
• Require payment by gift cards, prepaid debit cards, cryptocurrency, or payment apps
• Threaten disconnection within minutes of a call

✅Protect yourself:
• Never give personal or payment information to unsolicited callers
• Be suspicious of urgent payment demands
• Hang up and contact BPU directly to verify your account
• If you have been targeted by a scam, contact local law enforcement and the Federal Trade Commission at reportfraud.ftc.gov

Share this information with anyone who may be vulnerable to scam attempts. If you have any questions about your account, contact BPU Customer Service:
📞 (913) 573-9190
📧 [email protected]

The Kansas City Board of Public Utilities (BPU) Board meeting, scheduled for Wednesday, June 3rd, will begin at 6:00 p.m...
06/01/2026

The Kansas City Board of Public Utilities (BPU) Board meeting, scheduled for Wednesday, June 3rd, will begin at 6:00 p.m.

Join us in-person or online:
📍Board Room, Administrative Building
💻 Zoom: https://us02web.zoom.us/j/84523139724
📄Agenda:https://www.bpu.com/Portals/0/pdf/board-information-packet-6-3-26.pdf

This summer, BPU is proud to announce that 10 interns will be joining us for the 2026 season! These amazing interns will...
05/27/2026

This summer, BPU is proud to announce that 10 interns will be joining us for the 2026 season! These amazing interns will be spread out through the utility from Water to Electric, GIS, Supply Chain, & Communications. 🌞

Please give a warm welcome to our 2026 interns class, and we wish you great success and all the best this summer season with ! 🙌

The Kansas City Board of Public Utilities' administrative offices will be closed on Monday, May 25th, in observance of t...
05/22/2026

The Kansas City Board of Public Utilities' administrative offices will be closed on Monday, May 25th, in observance of the holiday.
Although offices are closed, emergency service is available 24/7. 📲
⚡For power emergencies, call (913)-573-9522.
💧For water emergencies, call (913)-573-9622.

05/21/2026

After this week’s storms and widespread outages, we want to extend a huge thank you to our electric team & all those behind the scenes, who worked tirelessly around the clock to restore power to our community. We appreciate all that you do!⚡️🙏

As of 11:45 a.m., restoration efforts are still underway, with outages now down to around 130 customers from the initial...
05/20/2026

As of 11:45 a.m., restoration efforts are still underway, with outages now down to around 130 customers from the initial 20,000 impacted at the height of the storm Monday night.

Most major service areas have been restored. Remaining outages are primarily isolated to individual homes and smaller pockets of customers impacted by issues such as fallen limbs on service lines feeding into homes.
Our crews continue working around the clock, and full restoration is still expected by late afternoon today.

We thank you for your patience and for supporting fellow neighbors and community members throughout these restoration efforts.

📞 If you are without power, continue reporting outages at (913) 573-9522

Address

540 Minnesota Avenue
Kansas City, KS
66101

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+19135739000

Website

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