Jackson County Water & Sewerage Authority

06/05/2026

At JCWSA, protecting public health starts long before water reaches your tap. Our drinking water mostly comes from the Bear Creek Reservoir and Water Treatment Facility, which is operated by the Upper Oconee Basin Water Authority, being a unique partnership of four local governments working together to provide a reliable, high-quality water supply for the region.

The facility is continuously monitored and tested by a dedicated team of certified operators and laboratory professionals who work around the clock to ensure the highest water quality standards are maintained. In May alone, plant staff performed more than 1,350 quality control and compliance tests while maintaining 100% regulatory compliance.

We are grateful for the outstanding Bear Creek team, whose expertise, professionalism, and commitment help provide safe, reliable drinking water to thousands of customers every day. Thank you for all you do!

06/02/2026

COME WORK WITH US!

Customer Service Specialist
Jackson County Water and Sewerage Authority – Jefferson, GA

The Jackson County Water and Sewerage Authority is seeking a Customer Service Specialist to join our team in Jefferson, GA.

Qualifications:

• High school diploma or GED required.

• Minimum of three (2) years’ experience in a customer service-related field or equivalent experience.

• Ability to obtain certification as required by the Authority.

• Proficiency in Microsoft Word and Excel.

• Experience with CIS/CRM software or similar applications.

• Strong skills using technology and online applications.

• Attention to detail and strong organizational skills.

• Strong interpersonal skills with the ability to interact tactfully and courteously with both staff and the public.

• Bilingual candidates are preferred.

Additional Requirements:

• All candidates selected for an interview will be subject to a comprehensive background check and drug screening.

• The position requires the ability to acquire certification as mandated by the Authority.

How to Apply:
For a complete job description, please visit www.jcwsa.com.

Submit your résumé to:

Jackson County Water and Sewerage Authority
P.O. Box 869
Jefferson, GA 30549

Email: [email protected]

Only qualified applicants will be considered.

05/05/2026

Yesterday was Water Professionals Appreciation Day in Georgia.

We missed posting about it yesterday, but in our defense, we were busy operating the water system. That is pretty much how this work goes.

Most people do not think much about water until it is not there. They turn on the tap, flush the toilet, run a business, fill a glass, or drive past a creek or river and expect things to work. That does not happen by accident.

It takes operators, field crews, maintenance staff, lab personnel, engineers, customer service staff, administrative staff, and many others working together every day to keep clean water flowing and wastewater properly treated.

Much of this work happens quietly, often before sunrise, after hours, during storms, on holidays, and in places most people never see. But it matters every single day.

To all water and wastewater professionals across Georgia, and especially to our JCWSA team, thank you. Your work protects public health, supports our communities, and helps safeguard the environment we all share.

We appreciate what you do.

Image Credit: https://www.onlineathens.com/story/news/state/2016/11/30/bear-creek-finds-way-reduce-water-consumption-1-million-gallons-day/15447987007/

04/27/2026

🚨 Statewide Level 1 Drought – Voluntary Conservation Requested 🚨

04/08/2026

03/06/2026

This makes us smile.😀

02/06/2026

Big shout-out to our wastewater crew for a quick repair on the Traditions force main.

Last weekend during the ice storm, a homeowner noticed a small leak in their front yard and called it in right away, and we’re grateful they did. That early heads-up helped us get on site quickly and make the repair as soon as conditions allowed.

We also want to thank J & K Utilities for their excellent help with this work. As you can see in the photos, the force main had old damage that likely dates back to the early 2000s when power was installed in the neighborhood. Normally power goes in after other utilities, but sometimes this kind of damage happens, and it’s an example of what our crews run into from time to time.

Thank you for trusting us as your water and sewer provider. We’re here to serve you.

02/04/2026

We’re hiring: Utility Locator (Full-Time) – Jefferson, GA

The Jackson County Water & Sewerage Authority is looking for a full-time Utility Locator to join our Water Services Department.

Starting pay: $25.00/hour

Benefits include medical, dental, vision, life insurance, pension retirement plan, 401(k) matching, generous paid time off, and more.

What you’ll do:
You’ll help protect our community’s infrastructure by locating water and sewer mains, water service lines, and sewer laterals. This is a skilled, hands-on role that supports safe and efficient operation of our water system while maintaining regulatory compliance.

What we’re looking for:
High School Diploma or GED required
Ideally 1+ year experience in public water operations (training available for the right candidate)

Must be a Certified Water Distribution Operator in Georgia, or able to obtain certification within 24 months (at the Authority’s expense)

Valid Georgia Driver’s License (Class C) and satisfactory MVR

Background check and pre-employment drug screening required
For the full job description and details, visit www.jcwsa.com
(About section → Job Openings).

Apply by sending your resume to [email protected]
or mail to:
K. Long, Jackson County Water & Sewerage Authority, P.O. Box 869, Jefferson, GA 30549

Equal Opportunity Employer • Georgia E-Verify Participant

01/25/2026

🚨 JCWSA Offices Closed – Due to icy road conditions, JCWSA offices will be closed on Monday, January 26, 2026.

✅ All JCWSA water and wastewater systems are currently operating normally.
Our field staff are working to keep everything operational during the ice storm.

Please stay safe, and thank you for being a JCWSA customer.

Any updates will be posted our website and page.

01/21/2026

Storm prep update: JCWSA is getting ready. We’re checking equipment, fueling generators, filling our tanks, coordinating staff coverage, and doing everything we can on our end.

We also want to be transparent: if we have widespread power outages across the region, some areas may experience low pressure or a temporary loss of water service. However, we will be working 24/7 to keep the water flowing as best we can. We’re not trying to alarm anyone, just making sure you have the info to plan for your household.

Quick, easy steps you can take before the storm arrives:
✅ Set aside extra drinking water (just in case).
✅ Fill your bathtub for emergency wash water + toilet flushing.
To flush your toilet with extra water in an emergency:
• Fill your bathtub before the storm.
• To refill your toilet with water, replace 1–2 gallons in your toilet tank after flushing using a bucket or dishpan.

We’ll share updates here if conditions change. Stay safe, everyone.