Missouri Long-Term Care Ombudsman Program

06/18/2026

06/17/2026

Based on feedback from more than 450 long-term care residents, Consumer Voice has created an issue brief that highlights widespread concerns about unappealing meals, food served at the wrong temperature, limited menu choices, and dietary needs going unmet, while also showcasing examples of facilities that are getting it right.

It also provides practical advocacy tips for residents, families, and councils, including questions to ask facilities, ways to document concerns, and steps to take when food quality and resident rights are not being respected.

View the Issue Brief: https://theconsumervoice.org/news/more-than-a-meal-issue-brief/

06/16/2026

This pocket guide is a quick-reference resource that helps residents, families, advocates, and Ombudsman representatives identify quality care and recognize warning signs of poor care, neglect, or abuse in long-term care settings. The guide provides practical advocacy tips and action steps for addressing concerns, protecting residents’ rights, and promoting person-centered, quality care across nursing homes, assisted living facilities, and other long-term care environments. https://bit.ly/4g3mjCw

06/15/2026

Today is World Elder Abuse Awareness Day.

Millions of older adults experience abuse, neglect, and exploitation, sometimes in the care settings meant to protect them.

On this World Elder Abuse Awareness Day, take the time to learn the signs and commit to speaking up. Awareness and reporting save lives.

Learn more and get involved this WEAAD: https://ncea.usc.edu/weaad/

06/12/2026

June 15th is World Elder Abuse Awareness Day (WEAAD). For 20 years, WEAAD has increased awareness about elder abuse recognition and prevention.

This June, we're sharing information and resources on how to identify, stop, and prevent elder abuse including:

🟣The WEAAD toolkit with tips, graphics, and social media content https://ncea.usc.edu/weaad/
🟣The “Never EVER" campaign from the Elder Justice Coordinating Council to help people recognize and avoid government and business imposter scams
🟣Elder Abuse resources from the National Center on Elder Abuse
https://ncea.usc.edu/weaad/

06/10/2026

Supportive communities and resources are essential to engaging older people and preventing abuse. World Elder Abuse Awareness Day is June 15th!

06/09/2026

The fear of retaliation is real, and it is never acceptable.

Every resident has the federally protected right to raise concerns without punishment, and there are steps you can take to counter retaliation when it does occur.

Along with reporting to the State Licensing Agency, you can get free, confidential help from the Ombudsman program: theconsumervoice.org/get-help

06/08/2026

Food is about more than just nourishment - it's an opportunity to connect, to share a piece of our culture, and create memories we can hold onto forever.

Residents, do you have a recipe that holds significance to you? We want to hear about the meals that matter, and the stories behind them.

Participate in the Resident's Voice Challenge and share a favorite recipe to be considered for inclusion in our recipe book. Learn more: https://bit.ly/RVC-2026

06/04/2026

There’s still time to register!

Join our webinar on Elder Fraud & Scams to learn key risk factors and communication strategies to support recovery and prevent repeat victimization.

Register here: https://us02web.zoom.us/webinar/register/WN_Egf950glSaKsn4MsZdQENA #/registration

06/04/2026

Join the Center for Medicare Advocacy on Tuesday, June 16th, at 2pm ET for a FREE webinar on the vital role Medicare Savings Programs play in health and financial security.
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Medicare Savings Programs can make a real difference for people with limited income, helping eligible Medicare beneficiaries afford care by reducing certain out-of-pocket costs.
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Speakers will discuss current obstacles to enrollment and access, state policy opportunities, and advocacy strategies to strengthen these critical programs.
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Featuring:
• Tim Engelhardt, Aging & Disability Health Policy Lab
• Melanie Lambert, Center for Medicare Advocacy
• Jess Maurer, Maine Council on Aging
• Moderated by Kata Kertesz, Center for Medicare Advocacy
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Register for the free webcast:
https://medicareadvocacy.org/free-webinar-medicare-savings-programs/?utm_source=facebook&utm_medium=social&utm_campaign=webinar&utm_content=msp_june1_2026