JEA

JEA JEA is one of the largest public power, water and wastewater utilities in the US. based in NE Florida Johns and Clay counties.

JEA is a community utility offering electric, water and sewer services in Jacksonville, Florida, dedicated to safety, reliability and customer satisfaction. We serve electric, water, sewer and reclaimed water customers in our 913 square mile service territory, including all of Duval and Nassau counties and parts of St. Our diverse generating fleet includes a full range of solid fuel and natural ga

s technologies, as well as 36 water treatment plants, 11 wastewater treatment plants and 11 reclaimed water production facilities. Follow us on your other social networks:

LinkedIn: http://www.linkedin.com/company/jea
X: https://twitter.com/newsfromjea
Instagram: https://www.instagram.com/newsfromjea
Threads: https://www.threads.net/
YouTube: http://www.youtube.com/user/NewsfromJEA

09/04/2026

Three stories. One quick catch-up. Let’s get into it. 👇

Water Leak Repaired 💧 Crews jumped into action on San Jose Boulevard this week. See what it took to make the repair and reopen the road. https://www.facebook.com/share/r/1DDHZjrqMM/

Family Action Plan 🏠 Would your kids know what to do in an emergency? Eight simple steps can help get the whole family ready. https://www.facebook.com/share/p/1Ey1s8Fchf/

Ready for Anything ⛈️ JEA doesn’t wait for a storm to start preparing. Go behind the scenes to see how we stay ready year-round. https://www.facebook.com/share/v/19EhPEQSyZ/

Hit play and catch up on the week. 🎥

📅 Senior Day is coming up!Join us on Wednesday, Sept. 16 for a day dedicated to connecting seniors with helpful resource...
09/04/2026

📅 Senior Day is coming up!

Join us on Wednesday, Sept. 16 for a day dedicated to connecting seniors with helpful resources, information and support from JEA and our community partners.

Whether you have questions about your utility services or simply want to learn more about resources available to you, we’d love to see you there!

Make an appointment ahead of time by calling (904) 632-0600 or dialing 2-1-1 to get pre-screened for assistance. For more information, you can also text "Hello" to 211904.

A recent scam has been reported coming from the number 888-263-3040, demanding immediate payment. This is not a JEA-affi...
09/03/2026

A recent scam has been reported coming from the number 888-263-3040, demanding immediate payment. This is not a JEA-affiliated number; do not call it. Do not click on any links or any unrecognized numbers sent to you via text.

If you believe you are being targeted by a JEA-related scam, verify your account online or through the My JEA app.

09/03/2026

14 feet underground and back open.

After several days of work along San Jose Boulevard, JEA crews completed repairs to the water main leak and all lanes are now open.

Take a look behind the scenes at what it took to locate the leak, make the repair and get the roadway reopened.

And to everyone who traveled through the work zone, thank you for your patience while we got the job done. 💙

We are excited to announce that JEA’s Vegetative Management group was chosen to receive the 2025 Outstanding Utility Veg...
09/03/2026

We are excited to announce that JEA’s Vegetative Management group was chosen to receive the 2025 Outstanding Utility Vegetation Management Award! The Florida Urban Forestry Council described JEA’s performance as “outstanding in utility arboriculture.”

The Florida Urban Forestry Council: “The JEA Vegetative Management Team has maintained its Tree-Line-USA® status since 2011, and serves as a liaison to an array of tree-related advocacy groups. JEA’s team sponsored the establishment of 313 trees, for 12 planting projects; participated in Jacksonville’s Annual Tree Giveaway and Arbor Day Celebration; and actively supported the FUFC with membership, and 443 volunteer hours to the Executive Board for the completion of committee work. JEA’s Vegetative Management team has demonstrated that the power of Jacksonville can be found in the canopy of trees."

We are proud of all of the hard work and dedication that every single member of JEA's Vegetative Management Team has put forth. 👏

In observance of Labor Day, JEA's Customer Solutions Center will be closed Monday, Sept. 7, 2026. Manage your account 24...
09/03/2026

In observance of Labor Day, JEA's Customer Solutions Center will be closed Monday, Sept. 7, 2026.

Manage your account 24/7 at jea.com, with the My JEA mobile app or by calling (904) 665-6000 to use our automated system.

UPDATE: Crews Complete Repairs on San Jose BoulevardJEA crews have completed repairs to the water main on San Jose Blvd....
09/02/2026

UPDATE: Crews Complete Repairs on San Jose Boulevard

JEA crews have completed repairs to the water main on San Jose Blvd. Temporary asphalt is in place and all lanes are now open.

Thank you for your patience and support while crews completed these repairs.

8 Tips to Prepare Children and Teens for Emergencies.Emergencies can happen anytime. The best time to prepare? Before on...
09/02/2026

8 Tips to Prepare Children and Teens for Emergencies.

Emergencies can happen anytime. The best time to prepare? Before one happens!

There are plenty of ways to prepare your children and teens ahead of time, so that when an emergency happens, your family is ready to respond. Here are 8 tips on how to ensure your children and teens are prepared for all kinds of emergencies.

09/02/2026

During hurricane season, preparation is everything.

At JEA, storm readiness isn’t something that starts when a hurricane appears on the radar; it’s something crews work on year-round. When severe weather threatens our community, being prepared matters. From trimming trees to strengthening infrastructure, stocking critical equipment, and helping customers prepare their homes, JEA stays ready year-round.

09/01/2026

JEA announced that Vickie Cavey has resigned as Chief Executive Officer/Managing Director, effective September 25, 2026. JEA is grateful for her leadership, dedication, and the many contributions she has made throughout her remarkable career with the organization.

Jody Brooks will continue to serve as interim CEO/Managing Director until the JEA Board convenes for a special meeting to determine next steps in the leadership transition.

During this time, JEA’s strategy and day‑to‑day operations will remain unchanged. The leadership team remains focused on delivering reliable service to customers and supporting JEA employees across the organization.

Address

225 N Pearl Street
Jacksonville, FL
32202

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+19046656000

Website

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