Humboldt Utilities

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Humboldt Utilities Utility provider for Humboldt and surrounding area. We are committed to excellence in customer service Thank you for visiting!

Humboldt Utilities is a municipally owned utility serving Humboldt, TN and the surrounding area with electric, gas, water, and wastewater services to approximately 4400 customers. We are proud to have served you since 1939 and look forward to serving you for many years. Our employees strive to be a “Customer Friendly” utility, and it shows in our low rates and great service. Our 42 employees provide service 24 hours a day and are committed to better the community of Humboldt with our actions, volunteering spirit, and service. Let us know how we can be of service to you.

🍂 Humboldt Downtown Fall Festival! 🍂Our Humboldt Utilities Broadband team had a great time participating in today’s Down...
10/24/2026

🍂 Humboldt Downtown Fall Festival! 🍂

Our Humboldt Utilities Broadband team had a great time participating in today’s Downtown Fall Festival! We enjoyed visiting with everyone, answering questions about our local fiber internet, and best of all — signing up several new customers!

Thank you, Humboldt, for continuing to support local broadband and your local utility. We’re proud to serve our community! 💙

‼️PRACTICE SAFETY FIRST!We would like to remind you that natural gas has a distinct smell, similar to a rotten egg. This...
10/21/2026

‼️PRACTICE SAFETY FIRST!
We would like to remind you that natural gas has a distinct smell, similar to a rotten egg. This is because the chemical mercaptan is added. So, if there is a leak, you can quickly recognize it. If you smell natural gas, leave the area immediately. Do NOT turn on lights, ignite a flame, use a cell phone or anything that may cause a spark, including a flashlight or generator.
Carbon monoxide is known as the "invisible killer" and is produced by burning fuel in cars or trucks, small engines, stoves, lanterns, grills, fireplaces, gas ranges, portable generators or furnaces. When gas builds up in enclosed spaces, people or animals who breathe it can be poisoned. Ventilation does NOT guarantee safety.
Energy efficiency starts with proper care of your gas appliances.
Dig safely. Be aware of gas line locations, especially when working in your yard or making home improvements. Call 811 or 1-800-351-1111 before you dig! IT'S THE LAW!

¡PRACTICE LA SEGURIDAD PRIMERO!
Nos gustaría recordarle que el gas natural tiene un olor distintivo, parecido al de un huevo podrido. Esto se debe a que se agrega el químico mercaptano. Así, si hay una fuga, podrás reconocerla rápidamente. Si huele gas natural, abandone el área inmediatamente. NO encienda luces, encienda llamas, use un teléfono celular ni nada que pueda causar chispas, incluida una linterna o un generador.
El monóxido de carbono se conoce como el "asesino invisible" y se produce al quemar combustible en automóviles o camiones, motores pequeños, estufas, linternas, parrillas, chimeneas, estufas de gas, generadores u hornos portátiles. Cuando el gas se acumula en espacios cerrados, las personas o los animales que lo respiran pueden resultar envenenados. La ventilación NO garantiza la seguridad.
La eficiencia energética comienza con el cuidado adecuado de sus aparatos de gas.
Excave con seguridad. Esté atento a la ubicación de las líneas de gas, especialmente cuando trabaje en su jardín o realice mejoras en el hogar. ¡Llame al 811 o al 1-800-351-1111 antes de excavar! ¡ES LA LEY!

‼️Due to scheduled maintenance, the kiosk will be undergoing scheduled system maintenance for approximately 4 hours star...
10/21/2026

‼️Due to scheduled maintenance, the kiosk will be undergoing scheduled system maintenance for approximately 4 hours starting at 11:59 p.m. Thursday night October 22nd, 2026 until Friday, October 23rd at 4:00a.m.

Our other payment options will be available:
📍In office 8:00 a.m.- 5:00 p.m. M-F
📍Online at www.humboldtutilities.com
📍Humboldt Utilities App
📍By Calling 731-784-9212
📍By Calling 1-844-757-0096
We appreciate your patience!

🎮 Your Wi-Fi. Your Rules. 🎮Did you know your HUB internet service comes with access to the CommandIQ® app? Take control ...
10/16/2026

🎮 Your Wi-Fi. Your Rules. 🎮

Did you know your HUB internet service comes with access to the CommandIQ® app?

Take control of your home network right from your phone! With the free app, you can:
⚡ Test your internet speed
👨‍👩‍👧‍👦 Set parental controls and manage screen time
🔒 Manage devices connected to your network
📶 Share guest Wi-Fi access
🛠️ Manage your network with easy-to-use tools

Whether you're gaming, streaming, working from home, or keeping the kids connected, CommandIQ puts control at your fingertips!

📲 Download CommandIQ and discover all the ways to make your home Wi-Fi work for YOU!

🎓 Night 5 – Graduation Night for the 2nd Annual HUA Customer Academy! 🎓We wrapped up our 2nd Annual Humboldt Utilities C...
10/01/2026

🎓 Night 5 – Graduation Night for the 2nd Annual HUA Customer Academy! 🎓

We wrapped up our 2nd Annual Humboldt Utilities Customer Academy with one final night of learning—and a celebration of our graduates!

During Night 5, participants learned about some of the technology working behind the scenes every day at Humboldt Utilities. 🌐 They got an inside look at how our fiber broadband network works and how fiber technology delivers fast, reliable internet service throughout our community.

🗺️ The class also learned about our Geographic Information System (GIS) and how computerized mapping helps our employees locate and manage electric, natural gas, water, wastewater, and broadband infrastructure throughout our service area.

📊 Participants also learned how our automated metering system gathers usage information from customer meters and how that data is used for accurate and efficient billing.
We ended the evening—and an incredible five weeks—with our Customer Academy Graduation Ceremony! 🎓

Over the past five weeks, this class has toured facilities, watched hands-on demonstrations, met HUA employees, asked great questions, and gained a firsthand understanding of what it takes to provide essential utility services to our community every day.

Congratulations to the graduates of the 2nd Annual HUA Customer Academy! Thank you for investing your time in learning more about Humboldt Utilities and for helping us accomplish one of the most important goals of this program: opening the lines of communication between HUA and our customers.

We hope you enjoyed the experience as much as we enjoyed having you!

Learn. Connect. Discover.

This week, our Customer Academy participants got an inside look at what it takes to protect our drinking water and our e...
09/23/2026

This week, our Customer Academy participants got an inside look at what it takes to protect our drinking water and our environment with tours of Humboldt Utilities’ Water Treatment Plant and state-of-the-art Wastewater Treatment Plant.

At the Water Treatment Plant, participants learned how Humboldt’s drinking water is produced, treated, tested, and monitored to ensure our customers receive safe, high-quality water every day. They also learned about the testing and processes our employees perform behind the scenes before water ever reaches the tap.

At our Wastewater Treatment Plant, the class followed the journey wastewater takes after it leaves homes and businesses. Participants learned how wastewater is treated, tested, and safely returned to the environment—and saw firsthand the technology and equipment used at our state-of-the-art facility.

The class also learned about the important role our employees play every day in meeting strict water-quality standards and protecting both public health and the environment.

A big thank you to our Water and Wastewater employees for sharing their knowledge and giving our Customer Academy class a behind-the-scenes look at these essential services!

Only one night left !! 🎓

Learn. Connect. Discover.

💧 Night 3 of the 2nd Annual HUA Customer Academy! 🔥Our Customer Academy participants were back in the field this week fo...
09/16/2026

💧 Night 3 of the 2nd Annual HUA Customer Academy! 🔥

Our Customer Academy participants were back in the field this week for another hands-on look at how Humboldt Utilities serves our community every day!

Night 3 focused on our water distribution, sewer collection, and natural gas systems. Participants learned how HUA maintains the infrastructure beneath our streets that delivers clean water to our customers and safely carries wastewater away for treatment.

One of the highlights of the evening was watching our crews perform an actual customer water service line replacement. This gave the class a firsthand look at the equipment, procedures, and teamwork involved in maintaining our water distribution system.

Participants also learned about natural gas safety, including how our employees are trained to safely operate and maintain the gas distribution system and respond to potential gas-related emergencies.

These hands-on demonstrations are an important part of the Customer Academy. Seeing our employees and equipment at work gives participants a much better understanding of what it takes to maintain reliable utility services throughout Humboldt.

A big thank you to our Water, Wastewater, and Natural Gas employees for sharing their knowledge and demonstrating what they do every day!

Next week, we’re heading to the Water and Wastewater Treatment Plants for another behind-the-scenes tour!

Learn. Connect. Discover.

‼️Due to scheduled maintenance, the kiosk will be unavailable Tuesday, Sept. 15th between 11:59p.m. - 5:00a.m. on Wednes...
09/14/2026

‼️Due to scheduled maintenance, the kiosk will be unavailable Tuesday, Sept. 15th between 11:59p.m. - 5:00a.m. on Wednesday, Sept. 16th.
Our other payment options will be available:
📍In office 8:00 a.m. - 5:00 p.m.
📍Online at www.humboldtutilities.com
📍Humboldt Utilities App
📍By Calling 731-784-9212
📍By Calling 1-844-757-0096
We appreciate your patience!

⚡ Night 2 of the 2nd Annual HUA Customer Academy! ⚡This week, our Customer Academy class got out of the classroom and in...
09/11/2026

⚡ Night 2 of the 2nd Annual HUA Customer Academy! ⚡

This week, our Customer Academy class got out of the classroom and into the field for an up-close look at Humboldt Utilities’ electric system!

Participants toured one of our electric substations and learned how electricity moves from the transmission system through our substations and distribution system before reaching homes and businesses throughout our community.

Our HUA electric employees also demonstrated electric line construction, explained the equipment and procedures our crews use every day, and discussed the extensive safety practices and training required when working around high-voltage electricity. Some even took a bucket truck ride!!

One of the goals of the Customer Academy is to give our customers a better understanding of what happens behind the scenes to provide safe, reliable electric service 24 hours a day, 365 days a year.

A special thank you to our Electric Department employees for sharing their knowledge and experience with the class!

Next week, we’ll continue our behind-the-scenes experience as we explore more of the services Humboldt Utilities provides.

Learn. Connect. Discover.

Address

207 S 13th Avenue
Humboldt, TN
38343

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+17317849212

Website

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