03/21/2021
I'm very proud of one of my greatest failures.
I had just started working in solar and I was talking to Mr. Gilbert about it. He understood immediately how solar worked.
He told me to quote him. I was nervous about it because I was new and not fully trained or familiar with how solar worked.
After we got Mr. Gilbert installed, I left the company I was with because of personal reasons. Unfortunately, my old company was either unwilling to help or at times were M.I.A...
This really hurt because I gave Mr. Gilbert my word that solar power would work for him.
So, for about 7 months, between Mr. Gilbert and myself, we called to make things right. What did we make right you ask?
Mr. Gilbert was paying 2 bills!!! One from Reliant and the solar loan. I was hurt because, here I am, a new rep who got his almost 70 year old neighbor involved with something I didn't fully understand, but I was determined to figure it out.
Well, after much back and forth, we learned that Reliant was somehow unaware that Mr. Gilbert had solar installed on his home.
We got him switched over to the correct plan and now he's much happier.
The point of all this is that I refused to give up on what I believed solar can do and was finally validated in my belief but not without some struggle.
I learned that not all electricity plans are the same but also that the electricity company will not automatically move you to their solar plan unless you call and switch yourself.
Posted, with Mr. Gilbert's permission, is his bill from February 2021 and March 2021. He went from paying $86.64 in February to $4.27 in March.
I have learned a lot and would love to use my knowledge of solar to save you money too. Click the link in my bio for a quote.
