Hawaii Department of Commerce and Consumer Affairs

Hawaii Department of Commerce and Consumer Affairs Official account of the Hawaii Department of Commerce and Consumer Affairs (DCCA) DCCA is made up of 12 divisions and offices.

The major services of these divisions and offices are: 1) the registration of businesses, securities and franchises; 2) the chartering or licensing of financial institutions, escrow depositories , money transmitters, professionals, insurance agents and companies, security dealers, brokers and investment advisers; 3) the regulation of cable franchises; 4) the examination of financial institutions, insurance companies; security dealers and investment advisers for health and soundness; 5) the handling of complaints against those entities that DCCA regulates; 6) protecting and advancing the interests of consumers of regulated utility and transportation services; 7) providing consumer education through brochures, videos and live presentations.

Renting? Do you know if your belongings are covered during a hurricane? Your landlord’s insurance generally covers the b...
10/10/2026

Renting? Do you know if your belongings are covered during a hurricane?

Your landlord’s insurance generally covers the building—not your personal belongings. That’s where renters insurance comes in.

But don’t assume your renters policy covers every type of storm damage. Coverage for hurricane wind damage can vary, and you may need separate hurricane coverage.

Before a storm is on the horizon:
🔎 Review your renters insurance policy.
🌪️ Ask your insurance agent or company if a separate hurricane policy may be right for you.
💰 Know your deductibles and coverage limits.
🌊 Remember: Flood damage is generally not covered by renters or hurricane insurance. Separate flood insurance may be needed.

Every policy is different. Understanding your coverage before a hurricane can help prevent surprises afterward.

Learn more about preparing for disasters and understanding your insurance at cca.hawaii.gov/ins/resources.

Own a condo? Don’t assume your condo insurance will cover hurricane damage. Your personal belongings and certain types o...
10/08/2026

Own a condo? Don’t assume your condo insurance will cover hurricane damage.

Your personal belongings and certain types of damage may be covered, but hurricane wind damage, as well as flooding, will typically require separate policies.

Your condo association’s master policy may cover parts of the building and common areas.

Before a storm is on the horizon:
🔎 Review your condo insurance policy.
🏢 Find out what your association’s master policy covers.
🌪️ Ask your insurance agent or company if a separate hurricane policy may be right for you.
💰 Know your deductibles and coverage limits.

Every policy is different. Understanding your coverage before a hurricane can help prevent surprises afterward.

Learn more about preparing for disasters and understanding your insurance at cca.hawaii.gov/ins/resources.

Farmers: watch out for scammers posing as real farm equipment businesses online and on social media. They offer tractors...
10/07/2026

Farmers: watch out for scammers posing as real farm equipment businesses online and on social media. They offer tractors at good prices, send a convincing invoice, then ask you to wire money for a deposit — and the equipment never shows up.
Before paying, search the business name + "scam" or "complaint," and skip sponsored ads. Never pay by wire transfer, gift card, crypto, or a payment app.

Seen this scam? Report it at ReportFraud.ftc.gov.

Flooding can happen anywhere – even if your home isn’t in a high-risk flood zone. And most standard homeowners and rente...
10/06/2026

Flooding can happen anywhere – even if your home isn’t in a high-risk flood zone. And most standard homeowners and renters insurance policies do not cover flood damage.

With more wet weather ahead, now is a good time to review your coverage and talk with your insurance agent about your flood insurance options.

Learn more about flood insurance and how to protect your home at:
National Flood Insurance Program https://www.floodsmart.gov/
Wai Halana https://waihalana.hawaii.gov/2026/08/18/why-flood-insurance-is-critical-this-hurricane-season/
What Percentage of Flood Claims Come From Outside High-Risk Zones? https://thecoveragereview.com/posts/what-percentage-of-flood-claims-come-from-outside-high-risk-zones

📅 Thursday, October 8, 2026⏰ 6:30 p.m.📍 Kapolei High SchoolWest Oahu residents — The Hawaii Public Utilities Commission ...
10/05/2026

📅 Thursday, October 8, 2026
⏰ 6:30 p.m.
📍 Kapolei High School

West Oahu residents — The Hawaii Public Utilities Commission is hosting a public informational meeting on Hawaiian Electric’s service reliability and weather related impacts. Get updates on recent storm related service disruptions and planned reliability improvements to support grid resilience in your neighborhood.

Learn more: https://puc.hawaii.gov/public-notice/public-informational-meetings-on-hawaiian-electrics-service-reliability-and-weather-related-impacts/

📅 Monday, October 5, 2026⏰ 6:00 p.m.📍 Kailua High SchoolWindward Oahu and East Honolulu residents — The Hawaii Public Ut...
10/02/2026

📅 Monday, October 5, 2026
⏰ 6:00 p.m.
📍 Kailua High School

Windward Oahu and East Honolulu residents — The Hawaii Public Utilities Commission is hosting a public informational meeting on Hawaiian Electric’s service reliability and weather related impacts. Get updates on recent storm related service disruptions and planned reliability improvements to support grid resilience in your neighborhood.

If someone unexpectedly contacts you and says you need to pay for a problem, prize, service, or other reason — and insis...
09/30/2026

If someone unexpectedly contacts you and says you need to pay for a problem, prize, service, or other reason — and insists you can only pay by bank transfer, wire transfer, cryptocurrency, payment app, or gift card — it’s likely a scam.

Scammers often impersonate government agencies or well-known businesses and demand payment in ways that make it difficult to get your money back.

Protect yourself:
• Never pay someone who insists on a specific payment method.
• Search the company or person’s name along with words like “scam,” “review,” or “complaint.”
• Pay by credit card whenever possible for added protections.
• If you paid a scammer, contact the company you used to send the money right away and ask if the transaction can be stopped or reversed.

Report scams to the FTC at ReportFraud.ftc.gov.

The Hawaiʻi Public Utilities Commission will hold a HYBRID public hearing on Friday, Oct. 2 at 6:00 p.m. on Oʻahu to rec...
09/25/2026

The Hawaiʻi Public Utilities Commission will hold a HYBRID public hearing on Friday, Oct. 2 at 6:00 p.m. on Oʻahu to receive input on the Hawaiian Electric Companies’ proposed rebasing adjustment.

The proposal requests an increase in annual revenues that would affect electric rates for customers across Hawaiian Electric’s service territories. No decision has been made and members of the public are encouraged to attend and share their views.

Can’t attend in person? Written public comments may also be submitted online.

🔗 Visit https://puc.hawaii.gov/public-notice/notice-of-public-hearings-on-hawaiian-electric-companies-rebasing-proposal-docket-no-2026-0162/ or scan the QR code for hearing details and information on submitting public comments.

Another storm, another reminder to be prepared. Taking these precautions can make it easier for you to file an insurance...
09/25/2026

Another storm, another reminder to be prepared. Taking these precautions can make it easier for you to file an insurance claim if your property suffers damage from Nolo. For more insurance information, please visit https://cca.hawaii.gov/ins/resources/

Address

335 Merchant Street
Honolulu, HI
96813

Opening Hours

Monday 7:45am - 4:30pm
Tuesday 7:45am - 4:30pm
Wednesday 7:45am - 4:30pm
Thursday 7:45am - 4:30pm
Friday 7:45am - 4:30pm

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