City of Highland Communication Services

City of Highland Communication Services HCS is a municipally-owned telecommunications company that provides advanced fiber optic services; i

Established in 2010, Highland Communication Services (HCS) is a municipally-owned telecommunications company that provides advanced fiber optic services; including voice, data and video, to the Highland community in order to better serve the needs of the local businesses and residents. HCS was developed in response to overwhelming support from citizens to create a fiber-to-the-premises system. The

growing, enthusiastic organization strives to improve Highland’s quality of life and strengthen business opportunities. After the passing of the Telecommunications Act of 1996, much of the private telecommunication service providers that were in the community were bought out by larger corporations. As a result, Highland’s location, just thirty minutes from St. Louis and surrounded by other larger municipalities, began to play a factor in the rate of speed at which telecommunication providers services the community. Because there were larger populations and more businesses located just 5-10 minutes away, these private companies placed a higher priority on servicing the communities that had a higher return on investment.

03/26/2026

Cardinals Fans we are ready for Opening Day! Tune into your new Cardinals TV! Channel 78.
Brought to you by your hometown team HCS. Go Cards!!

10/21/2025

All services have been restored. Please notify HCS if you are still experiencing issues.

10/20/2025

ATTENTION HCS CUSTOMERS!

We rarely receive updates so, please note. We might not have anything to report until the issue is resolved. We will work with our provider until this is resolved.

Thank you for your patience!

08/13/2025

VTV has been restored.

08/13/2025

Our provider continues to work on the repair to the damaged fiber that is causing the outage with V-TV. The current expectation is that services will be restored later today. We will not be able to confirm this until they have provided us with information on their progress.

08/13/2025

Our provider is well into splicing; repair expected soon but no estimated time has been provided.

08/12/2025

We've been notified of a fiber cut between Collinsville and St. Louis. There is no estimated repair time at the moment...

08/12/2025

HCS is aware of an issue impacting VictoryTV. We appreciate your patience as we work to determine the issue and an expected time of resolution.

06/26/2025

All services have been restored. If you continue to experience and outage please call 618-654-1519 or email [email protected] to report your issue.

THANK YOU FOR YOUR PATIENCE!!!

06/26/2025

HCS has isolated a break in our fiber that is impacting resident in the general area of Lindenthal (edit correction!!!: south of Lindenthal to about 20th St.) St. to 12th St. and Pine St. to Poplar. St. The cause of the break is massive hornets nests that have built inside the splice case.

Services was temporarily restored to more than 150 residents however, about 50 residents do not have service.

The duration and future impacts will be determined by the extend of the damage and will be shared as soon as possible.

We will keep our HCS crews safe while they work until this is resolved,

Thank you for your business and your patience!

Address

1115 Broadway (Inside City Hall)
Highland, IL
62249

Opening Hours

Monday 8am - 4:30pm
Tuesday 8am - 4:30pm
Wednesday 8am - 4:30pm
Thursday 8am - 4:30pm
Friday 8am - 4:30pm

Telephone

+16186541519

Website

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