State of Connecticut Office of the Healthcare Advocate

State of Connecticut Office of the Healthcare Advocate Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from State of Connecticut Office of the Healthcare Advocate, Government Organization, PO Box 1543, Hartford, CT.

The Office of the Healthcare Advocate (OHA) provides free support to help CT consumers understand their health benefits, advocates for consumers when benefits are denied, and represents their interests with insurance providers, the legislature & others. The Office of the Healthcare Advocate (OHA) provides Connecticut residents with free support to help them understand their health benefits, advocates for consumers when their benefits are denied, and represents consumers' healthcare interests with insurance providers, the legislature, and others. Whether you need help understanding your health benefits, appealing a denied claim, or making your voice heard, our team of experts and advocates are on your side.

Navigating health insurance doesn't have to be overwhelming. Before receiving care, verify your provider is in network, ...
09/14/2026

Navigating health insurance doesn't have to be overwhelming. Before receiving care, verify your provider is in network, confirm if prior authorization is needed, and keep records of your coverage. If your claim is denied, don't give up. Many appeals are successful, and OHA is here to help every step of the way.

Learn more at www.CT.gov/OHA

It's worth taking a few minutes to confirm whether your insurer requires prior authorization for a procedure or office v...
09/12/2026

It's worth taking a few minutes to confirm whether your insurer requires prior authorization for a procedure or office visit. Skipping this step can result in a surprise denial after care has already been received. OHA recommends asking your provider to confirm authorization before any treatment begins and getting that confirmation in writing. Learn more at www.CT.gov/OHA

If your doctor orders imaging, such as an MRI, CT scan, or X-ray, and your insurer denies it, you have the right to appe...
09/10/2026

If your doctor orders imaging, such as an MRI, CT scan, or X-ray, and your insurer denies it, you have the right to appeal. OHA helped a Connecticut resident get preauthorization for a second MRI after an initial denial, which revealed she needed further treatment. The right scan at the right time can change everything.

Myth: Getting help fighting a health insurance denial is expensive. Fact: OHA is a free Connecticut state agency. There ...
09/08/2026

Myth: Getting help fighting a health insurance denial is expensive. Fact: OHA is a free Connecticut state agency. There is no cost, no catch, and no referral needed. Our team of attorneys, nurses, and paralegals works on your behalf at no charge. Start here: https://loom.ly/P5b_RlQ

In 2025, 91% of OHA clients said they would refer someone else to OHA, and 92% said they would contact us again. We thin...
09/07/2026

In 2025, 91% of OHA clients said they would refer someone else to OHA, and 92% said they would contact us again. We think that says it all. If you are dealing with a health insurance issue, we are here and ready to help.

If you recently lost your job or experienced a change in employment, you may be eligible for COBRA coverage to continue ...
09/06/2026

If you recently lost your job or experienced a change in employment, you may be eligible for COBRA coverage to continue your existing health insurance. Understanding your options and deadlines is critical; missing a COBRA election window can leave you without coverage. OHA can help you understand whether COBRA is right for you and what other options may be available. Learn more at www.CT.gov/OHA

If you depend on a motorized wheelchair and are experiencing delays in repairs, you have rights under Connecticut law. O...
08/31/2026

If you depend on a motorized wheelchair and are experiencing delays in repairs, you have rights under Connecticut law. OHA tracks complaints, works directly with repair companies, and advocates on your behalf to get you the equipment you need, free of charge. Learn more at www.CT.gov/OHA.

Billing mistakes happen more often than you might think, and they can be costly if left unaddressed. If something on you...
08/30/2026

Billing mistakes happen more often than you might think, and they can be costly if left unaddressed. If something on your Medicare bill or explanation of benefits doesn't seem right, don't assume it's correct. The Office of the Healthcare Advocate is here to help review concerns, answer questions, and work toward a resolution.

If your child is receiving behavioral health services through the state, you may also have commercial insurance benefits...
08/28/2026

If your child is receiving behavioral health services through the state, you may also have commercial insurance benefits available that you are not using. OHA works with Connecticut families to identify and access those benefits, so your child gets the care they need through every avenue available.

Preventive care should help protect your health, not leave you with unexpected bills. If you receive a medical bill that...
08/25/2026

Preventive care should help protect your health, not leave you with unexpected bills. If you receive a medical bill that doesn't seem right, the Office of the Healthcare Advocate can help you understand your benefits and work toward a resolution.

Address

PO Box 1543
Hartford, CT
06144

Opening Hours

Monday 8am - 4:30pm
Tuesday 8am - 4:30pm
Wednesday 8am - 4:30pm
Thursday 8am - 4:30pm
Friday 8am - 4:30pm

Telephone

+18664664446

Website

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