Hanover County Public Safety Emergency Communications Department

Hanover County Public Safety Emergency Communications Department Public Safety Answering Point (PSAP) answering all 9-1-1 calls for Hanover County & Town of Ashland The late Sheriff Harold E.

Bradley implemented the concept of having a Centralized Consolidated Emergency Dispatch Center for the County in 1976. Because of his efforts, the Hanover County Public Safety Emergency Communications Department was established in 1986. Today the Department provides emergency call taking, text to 911, dispatching and paging services for the citizens of Hanover County, Town of Ashland, as well as t

wenty-three public safety and public service Departments and agencies within the County, twenty-four hours a day, seven days a week. The Department is a Triple ACE Accredited Agency through the International Academy of Emergency Dispatch, maintaining that status since 2019. The Hanover County PSECD supports the County Mission to be a premier community by providing superior service through creativity, innovation, and sound financial practices by ensuring timely citizen access to critical emergency resources and information. The PSECD is responsible for the uninterrupted flow of information in the area of emergency services communication. We are committed to maximize effective and efficient public service while respecting the diversity of our community and recognizing our employees as our most valuable resource.

From our 2025 Day of Service and more - Looking forward to this year's opportunities...
04/22/2026

From our 2025 Day of Service and more - Looking forward to this year's opportunities...

04/22/2026
04/21/2026

Last week, we recognized National Public Safety Telecommunicators Week, but the work we celebrated doesn’t fit into just one week.

Behind every call answered and every radio transmission is a professional showing up with focus, compassion, and resilience. That doesn’t end when the recognition does: it continues, shift after shift, day after day.

As we reflect on , we’re proud of the telecommunicators across Virginia who serve their communities with professionalism and purpose. Your voices are steady when it matters most, and your impact reaches further than most will ever fully realize.

At Virginia APCO, our commitment doesn’t start and stop with one week of recognition. From the console to the Capitol, we will continue to support, advocate for, and elevate this profession every day.

Platoon A is bringing Island Vibes!Dispatcher week just got a whole lot cooler.
04/18/2026

Platoon A is bringing Island Vibes!
Dispatcher week just got a whole lot cooler.

Our COMM Systems & Technology team are a An important part of our organization and contribute to our overall success! S...
04/17/2026

Our COMM Systems & Technology team are a An important part of our organization and contribute to our overall success! Seen here are two of our Radio Technicians - they are the best! ❤️

Hanover PSECD staff putting in the work helping the Hanover Crew Foundation at their annual golf tournament!
04/17/2026

Hanover PSECD staff putting in the work helping the Hanover Crew Foundation at their annual golf tournament!

Telecomm SHENANIGANS continue!
04/17/2026

Telecomm SHENANIGANS continue!

Shift Spotlight: Training Division & Academy StudentsOur Training Division is powered by a dedicated training team—a Se...
04/17/2026

Shift Spotlight: Training Division & Academy Students
Our Training Division is powered by a dedicated training team—a Senior Supervisor and Training Assistant/Academy Lead—who guide, coach, and mentor every step of the way. Alongside them are two driven trainees, putting in the work, building their skills, and preparing to become the next generation of 911 professionals.

From first day jitters to first solo shift, this group represents both the experience that leads and the future that’s rising—working together to make learning engaging, supportive, and maybe even a little fun. 💙

Thank you DART Towing & Recovery for the sweet treats! ♥️
04/17/2026

Thank you DART Towing & Recovery for the sweet treats! ♥️

An the winner is....check out the winners from yesterday's award ceremony! Visit the link below:
04/16/2026

An the winner is....check out the winners from yesterday's award ceremony! Visit the link below:

Hanover County Emergency Communicaitons Award Winner

Thank you to the members of the Verdi Lodge for your kindness! We appreciate you and your help in making our Telecomm W...
04/16/2026

Thank you to the members of the Verdi Lodge for your kindness! We appreciate you and your help in making our Telecomm Weeks past and present a success! ❤️

Aloha! Platoon B celebrates today with Hawaiian Day!
04/16/2026

Aloha! Platoon B celebrates today with Hawaiian Day!

Address

7501 Library Drive
Hanover, VA
23069

Telephone

+18043656140

Website

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