West Groton Water Supply District

01/25/2024

🚨 THERE IS A WATER MAIN BREAK IN THE AREA OF PEPPERELL RD / HILL RD. 💦

IF YOU ARE EXPERIENCING LOW WATER PRESSURE / NO WATER, THIS IS THE CAUSE.

THE GUYS ARE WORKING ON REPAIRING IT AND GETTING EVERYONE BACK UP AND RUNNING AS QUICKLY AS POSSIBLE.

THANK YOU TO OUR CUSTOMERS WHO NOTIFIED US OF THIS ISSUE, AND THANK YOU TO CUSTOMERS IMPACTED FOR YOUR PATIENCE AND UNDERSTANDING!

05/17/2023

NOTICE TO CUSTOMERS:
HYDRANT FLUSHING WEEK OF MAY 22-MAY 26 💦💦💧

We will be performing water main flushing during daylight business hours the week of May 22-26. During this time, customers may experience discolored water and/or pressure loss.

We apologize for any inconvenience during this necessary maintenance.

If you have any questions, or if problems persist for more than 24 hours, please contact our office at (978) 448-3711.

04/18/2023

IMPORTANT REMINDER TO OUR CUSTOMERS:

Our Annual Water Restriction, in accordance with DEP requirements, goes into effect on Monday, May 1, 2023 and will remain in place through Saturday, September 30, 2023.

Please visit our website to review the permitted watering schedule and exceptions:

www.westgrotonwater.org

As always, please contact our office with any questions at 978-448-3711

03/22/2023

Happy World Water Day! 😃💦

World Water Day, held on 22 March every year since 1993, celebrates water and raises awareness of the 2 billion people living without access to safe water. Join the campaign and take action to tackle the global water crisis. A core focus of World Water Day is to support the achievement of Sustainabl...

07/28/2022

📣 REMINDER TO WEST GROTON WATER SUPPLY DISTRICT CUSTOMERS ‼️

The mandatory water restriction is effective as of May 1st.

All residential water takers are only permitted to do outside watering 2 days per week. (This does not apply to home vegetable gardens, commercial agriculture and livestock. Also exempt is water used for the core function of a business.)

Permitted Outside Watering Days and Times:

Water takers with a street address ending in even numbers (example 0, 2, 4, 6, 8) may water on Tuesday and Saturday beginning at 12:00 midnight until 9:00 AM. There is no outside watering permitted from 9:00 AM – 5:00 PM. Watering can then resume at 5:00 PM until 12:00 midnight for each of these two days.

Water takers with a street address ending in odd numbers (example 1, 3, 5, 7, 9) may water on Wednesday and Sunday beginning at 12:00 midnight until 9:00 AM. There is no outside watering permitted from 9:00 AM – 5:00 PM. Watering can then resume at 5:00 PM until 12:00 midnight for each of these two days.

🚫💧WE ARE HOPEFUL THAT WITH THE COMPLIANCE OF OUR CUSTOMERS IN ADHERING TO THIS RESTRICTION, WE WILL NOT HAVE TO FURTHER RESTRICT OUTDOOR WATER USE DUE TO THE CURRENT DROUGHT STATUS. 💧🚫

If you have any questions regarding this mandatory water restriction, please contact our office at (978) 448-3711, Monday through Friday from 9:00 AM – 1:00 PM, or email us at [email protected]

Thank you for your cooperation in conserving water! 💦

02/02/2021

Thank you for keeping the hydrants clear! ❄️

Please be sure fire hydrants near your property are clear of snow! ❄️ In the event of a fire, a clear hydrant saves time which could save lives! Thank you!!🚒🚨💦

10/14/2020

💦🏆

West Groton Water District Honored by NE Water Works Association Thu, 10/08/2020 - 3:35pm Heraldgroton West Groton Water Supply District recently received the 2020 Utility of the Year Award from New England Water Works Association (NEWWA), the region’s largest and oldest not-for-profit organizatio...

09/10/2020

We are honored to be recognized by New England Water Works Association as UTILITY OF THE YEAR!! 🎉🏆

We take pride in providing such high quality drinking water to our customers. 💦 Thank you for this prestigious award!

03/17/2020

ATTENTION CUSTOMERS:

OUR OFFICE IS CLOSED TO THE PUBLIC UNTIL FURTHER NOTICE.

Please call (978) 448-3711 or email [email protected] for assistance. Messages will be checked regularly.

In case of EMERGENCY, please call (978) 337-5265.

If you would like to make a payment, please use the slot on the front door, pay by mail, or pay online at www.westgrotonwater.org

All district meetings are postponed until further notice.

Thank you for your cooperation and understanding.

01/10/2020

Keep your eyes 👀 open for our annual customer info update form, included with your January bill!

👉🏼We are required to have a working telephone number on file for all accounts!

👉🏼Email is used to notify customers of water main breaks and other important information.

👉🏼None of our customer information is shared!!

We appreciate your cooperation in updating our database in order to maintain great customer service in 2020! 😃

08/26/2019

ATTENTION CUSTOMERS:

In light of the recent announcement by Groton Water Department regarding water quality, we would like to remind our customers that West Groton Water Supply District is completely separate from Groton Water Department, and our water meets and/or exceeds all DEP standards.

As always, you can access our most recent Annual Water Quality Report on our website: www.westgrotonwater.org

07/08/2019

ATTENTION CUSTOMERS -

If you have had your water meter replaced since our last billing cycle in April, the final usage reading from the old meter will be reflected as a balance forward on the bill that you will receive this week. It is not considered past due, and it has not incurred any late payment charges! 😊