09/14/2026
๐จ IMPORTANT WATER BILL ACH UPDATE ๐จ
We want to make residents aware that there was an issue with this monthโs ACH withdrawal for water bills, which resulted in some customers being charged twice.
We sincerely apologize for the inconvenience and understand the concern this may have caused. We are currently working with the bank to have the duplicate charge refunded as quickly as possible.
The refund should be returned to affected customersโ accounts today.
Thank you for your patience and understanding while we work to get this corrected. We will provide an update if anything changes.