09/08/2026
Garner residents, you may notice your utility bill looks a little different this month!
As part of our transition to new utility billing software, utility bills will no longer be sent on postcards. Bills will now arrive in a full-page format that provides a clearer breakdown of your utility usage, charges and account information.
If you are enrolled in Direct Debit, your bill will clearly state “DIRECT DEBIT PLAN – DO NOT PAY.”
Please take a moment to look over the new bill format when it arrives. Online payment options are also coming soon!
As always, if you have questions about your utility bill, please contact City Hall at 641-923-2588.
We appreciate everyone’s patience as we transition to the new system!