Sumner County ECC, 253 Airport Road, Gallatin, TN (2026)

06/18/2026

Please join us in welcoming our newest members of the Sumner County Emergency Communications Team!

From left to right: Taylor Bass, Dustin Weatherford, Steven Ulkowski, Erika Alford, and Jacy Shumate.

Over the past several weeks, Taylor and Jacy have dedicated numerous hours to training our newest team members in the fundamentals of Emergency Communications, helping prepare them for the important work that lies ahead.

Next week marks an exciting milestone as Dustin, Steven, and Erika begin their on-the-floor training, where they will continue developing the skills needed to serve the citizens and first responders of Sumner County.

A career in Emergency Communications requires commitment, compassion, adaptability, and a willingness to learn something new every day. We are proud of the hard work these individuals have already put in and look forward to watching them grow as part of our ECC team.

Please help us give them a warm Sumner County welcome as they begin this next chapter!

06/10/2026

We had the honor of meeting the goodest of girls as Sheriff Eric Craddock officially welcomed the newest member of the Sumner County Sheriff's Office family: K9 River!

K9 River is an Electronic Storage Detection (ESD) canine, donated by Defenders For Children. During a recent demonstration, she showcased her incredible abilities by locating hidden electronic storage devices and even directing investigators to some of the smallest pieces of digital evidence, including micro-SD cards and other devices hidden inside everyday items in a home.

Partnered with Deputy Reaber, River has already made an impact by assisting investigators in multiple cases. Her specialized training helps locate electronic devices that may contain critical evidence in child exploitation investigations, providing another valuable tool in protecting children and holding offenders accountable.

The Sumner County ECC is incredibly thankful for Sheriff Craddock's continued commitment to the safety of our community and the protection of Sumner County's children.

Please join us in giving a warm welcome to K9 River as she begins her service to Sumner County! 🐾

06/01/2026

We have three amazing team members to celebrate in June!

05/22/2026

Happy EMS Week to the incredible team at Sumner County EMS!

Sure, it was quiet… until someone reminded us it was EMS Week. Now it’s our turn to recognize the people who answer every call with skill, patience, and compassion-even when the addresses make no sense and the caller swears they’re “definitely not having chest pain” while actively describing chest pain.

Thank you for handling the chaos with professionalism, humor, and dedication through long shifts, missed meals, caffeine-fueled days, and nonstop calls for service. No matter how hectic things get, you continue to make a difference in our community every single day.

From all of us at the Sumner County ECC, thank you for being our partners in public safety. We appreciate everything you do and are proud to work beside you every day.

Stay safe, stay hydrated, and may your reports be short and your hospital wait times even shorter. 😉

Happy EMS Week!

05/14/2026

During Police Week 2026, Sumner County ECC proudly honors the courage, sacrifice, and service of the agencies we are privileged to dispatch for each day.

We thank our law enforcement partners for their unwavering dedication to protecting Sumner County and serving our communities with strength, integrity, and compassion.

This week, we also solemnly remember and honor the heroes from our partner agencies whose service and sacrifice will never be forgotten:

Deputy Ulysses S. Brent — Sumner County Sheriff's Office
Officer James Gammons — Hendersonville, TN Police Department
Sergeant Richard Bandy — Hendersonville Police Department
Sergeant Steve Downing — Gallatin Police Department
Detective David Mandrell — Sumner County Sheriff’s Office
Sergeant Jody Sadek — Hendersonville Police Department
Detective Lynn Hicks — Goodlettsville Police Department
Officer Danny McClary — Hendersonville Police Department
Deputy Brian Denning — Sumner County Sheriff’s Office
Master Patrol Officer Spencer Bristol — Hendersonville Police Department
Sheriff Sonny Weatherford — Sumner County Sheriff’s Office
Deputy Jerry Soares — Sumner County Sheriff’s Office

Their bravery and sacrifice will never be forgotten.

Sumner County ECC is honored to stand beside all who serve and protect, and we remain grateful for the trust placed in us as your public safety communications partner.

We remember. We honor. We thank you.

Westmoreland Police Department
Millersville, TN Police Department
Portland TN Police Department

05/14/2026

We had a very sweet surprise at the ECC today! Huge thank you to Mayor David Leath for stopping by with Rita Leath’s famous homemade cinnamon rolls, homemade cinnamon rolls with chocolate ganache, and homegrown and canned pickled okra! Everything was absolutely delicious and disappeared within minutes. We appreciate the support and kindness shown to our team so much!

05/10/2026

Happy Mother's Day!

We owe our moms a serious debt of gratitude. Not just today, but every day.

Mothers, you have established a foundation on which your children can build their place in this world. A foundation that, without you, would not be possible. We show our mothers our true love and appreciation for them by the good that we do throughout our lives.

Mothers nurture, teach, correct, and provide. They are encouraging, strong, and wise. Sacrifice isn't just what moms do, it's an innate characteristic that a mother has no matter the age of her child.

Thank you, mothers!

Be kind. Be the example.

05/10/2026

What a beautiful day at the Middle Tennessee Strawberry Festival today! Communications Training Officer Jasmine and Quality Assurance Supervisor Michael were in the mobile command center doing their part to coordinate field responders.

Be kind. Be the example.

05/08/2026

April Stats...

Our telecommunicators had another busy month processing calls and dispatching resources. They were even able to have a little fun during National Public Safety Telecommunicator week! We're thankful for the support from the community and our public safety partners.

Be the reason someone smiles today.
Be kind. Be the example.

05/07/2026

Please join us in celebrating Sumner County TN’s Telecommunicator of the Year — Kasumi Magnis!!

Kasumi is the kind of person who lights up every shift she walks into, often arriving for night shift with a wagon full of crafts, projects, and enough positivity to carry the whole room through the long hours between calls. (And yes… she hand knits her own sweaters, which somehow makes her even more iconic.)

Beyond her creativity and fun spirit, Kasumi is an exceptional telecommunicator. She is dependable, professional, calm under pressure, and always ready to support her team. Whether she’s assisting coworkers during high-stress moments, helping dispatchers without hesitation, or providing callers with reassurance and respect during emergencies, Kasumi consistently goes above and beyond.

Her dedication, motivation, and lifesaving accomplishments speak volumes about the incredible impact she makes every single day. She rarely misses a shift, always arrives ready to give her best, and brings compassion, strength, and professionalism to every call.

Kasumi is more than deserving of this recognition, she is a true asset to Sumner County and an inspiration to her team.

Congratulations, Kasumi, on being named Telecommunicator of the Year!

Sumner County ECC

06/18/2026

06/10/2026

06/01/2026

05/22/2026

05/14/2026

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05/10/2026

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05/07/2026

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