06/15/2026
Some helpful tips for those seeking to apply for the Shelter Rebate Program based on some common mistakes we are seeing:
1) You MUST submit completely filled out applications and ALL required documentation for your application to be considered. This is non-negotiable and incomplete applications and/or missing documentation will be rejected automatically. Carefully read through the Guidelines and the Application Instructions as they tell you *exactly* what needs to be included.
2) Part of your required documentation is a detailed building site plan for your shelter or safe room. Work with your desired provider to draft this up. TDEM and FEMA consider any application that does not have a detailed building plan to be "high risk" for eligibility when it gets to the rebate phase and could very easily result in your eligibility getting revoked after you've already paid for your shelter. We will not accept any application that is missing a site plan.
3) When you submit your application, try to do so as a single scanned .pdf file via the Safe Room Program email provided to you in the instructions. We've had numerous submissions sent in as poor quality snapshots with phone cameras and we cannot do anything with these. Also, scanning and submitting each document individually just increases the workload on our end to compile them and will result in your application being processed slower. If you have no ability to scan and email applications, you can mail in the *complete* physical application packet to either the County OEM or County Courthouse addresses found on the webpage. However, just understand that physically mailed copies will take more time to process.
4) Lastly PLEASE CAREFULLY READ the Guidelines and Application Instructions that we have spent a great deal of time and effort to provide you. They walk you through each step and requirement to properly apply for this program. We do not have the personnel or the bandwidth to answer constant phone calls of people who have not bothered to read anything and want the program explained to them.
We understand that there is a lot of work and effort on the citizens with this program. We have no control over that and, if you want to benefit from this opportunity, you have to do it *their way.* This is why we have gone to all the effort we already have to provide citizens and vendors as much assistance as possible with the materials on the webpage. This program is not the same as it was before - it is MUCH stricter and requires a good deal more from citizens and vendors than it did in past programs. We don't want citizens getting all the way to the back end and spending their money just to have their eligibility revoked, so we are doing all this now on the front end to ultimately protect you all. Thanks for your patience and visit the Rebate Program Webpage to get started and download the assistance materials.
The Cooke County Office of Emergency Management is now accepting applications for the Cooke County Safe Room/Storm Shelter Rebate Program. The program is funded through a grant provided by the Federal Emergency Management Agency (FEMA) through the Texas Division of Emergency Management (TDEM). The p...