05/18/2026
𝗛𝗮𝘃𝗲 𝘆𝗼𝘂 𝗲𝗻𝗰𝗼𝘂𝗻𝘁𝗲𝗿𝗲𝗱 𝗶𝘀𝘀𝘂𝗲𝘀 𝘄𝗶𝘁𝗵 𝘀𝘁𝗿𝗲𝗲𝘁 𝗰𝗼𝗻𝗱𝗶𝘁𝗶𝗼𝗻𝘀, 𝘁𝗿𝗮𝘀𝗵 𝗽𝗶𝗰𝗸𝘂𝗽 𝗼𝗿 𝗮𝗻𝘆 𝗰𝗶𝘁𝘆 𝘀𝗲𝗿𝘃𝗶𝗰𝗲?
Customer Care provides assistance for non-emergency services such as Animal Care and Control, Code Enforcement, Environmental, Forestry, Graffiti, Parking, Public Property Mowing, Solid Waste, Stormwater, Streets, Traffic and general inquiries for the City Manager's Office.
𝗝𝘂𝘀𝘁 𝗰𝗮𝗹𝗹 𝟯𝟭𝟭 𝗼𝗿 𝘁𝘅𝘁 𝟴𝟭𝟳𝟯𝟭𝟭 - Once you see an issue, simply type in what you see, like a streetlight that is not working or park equipment in disrepair.
The text message will create a service request in MyFW for one of the City's departments to fix it. When the request is closed, you will receive a text telling you what was done to complete the request.