04/18/2025
We’re celebrating the Ft Belvoir 911 Dispatchers dedication, compassion, the calm voices in the dark.
Interviewing SPSD Jason Langley:
1. What inspired you to become a 911 telecommunicator, and how long have you been in this profession?
I’ve been in Public Safety for 27 years as of May 11. I started as a member of Security Forces in 1998 while I was in the Air Force and I was a Desk Sergeant during my last assignment. I guess even as a kid I always wanted to be around law enforcement. I always liked watching cop shows while I was a kid and In also take great pride knowing that I’m able to help people and our community.
2. How long have you been a Public Safety telecommunicator, with Fort Belvoir Department of Emergency Services?
I have been a Public Safety Dispatcher for Ft Belvoir since 2019.
3. What is something you love about being a 911 Public Safety telecommunicator?
I love being able to help people and our community.
4. Tell us about a call that you handled that made you very proud and why?
I’m proud of call I handled while working for the Bureau of Indian affairs. I was able to assist a lady that was giving birth in her vehicle while stranded on a highway located in Owyhee NV. I was able to help Officer Whiteyes and Officer Camacho deliver the baby by using our Emergency Medical Dispatch cards. The baby was delivered successfully before Life Flight arrived. It was a stressfulmoment for all of us including the mother and her new baby.
5. What is one thing you would like people of the public calling in on 911 to know/understand?
Understand that we as call takers and dispatchers don’t know your location or phone number immediately. The most important information you can relay to us is your location and what the emergency is other information can be added to the call later.
6. What advice would you give to someone considering a career as a 911 public safety telecommunicator?
Be Patient, Kind, and Good.
What I mean to say is be patient with callers and our community, be patient with your training, it doesn’t come second nature overnightand honestly there’s always something new to learn.
Remember to be kind and have empathy for the calls you’re going to handle. More than likely the person who called us is having the worst day and kindness can go along way to assist them.
Lastly, be good at what you’re doing and take pride in your work, we truly are the first voices that the callers will hear before units arrive on scene. You can truly make a difference to our callers and our community.
💛 🚔🚓🚒🚑🚨👮
📞☎️📱
Fort Belvoir
