04/17/2026
🚨 Promotion Announcement, Big news for our team 🚨
After a thorough process of evaluation, interviews, long days and conversations we’re excited to announce that Joel Hughes has officially accepted the role of Communication Center Manager.
Dispatch is the backbone of everything we do, They are the first voice our patients hear and the lifeline for our crews in the field. Strengthening that side of operations isn’t small—it directly impacts every call, every unit, every outcome.
Joel’s 9 year journey in dispatch speaks for itself—running every position, training others, supporting major system updates, and even stepping into leadership role over a year ago with us when it mattered most. His experience spans multiple EMS systems and high-level operations, including FEMA deployments.
Since joining our team, he’s made an immediate impact—promoting to Supervisor, leading training efforts, and helping strengthen our Communication Center from the inside out.
This promotion is well-earned, Well-deserved and we couldn’t be more confident in him leading the way forward.
Join us in congratulating Joel 👏👏