Water Bill Discrepancies in Ferndale MI

Water Bill Discrepancies in Ferndale MI The issues are ongoing with improper & inaccurate billing situations. This is a registry and forum of water bill issues for individuals to use.

The replacement of water meters and transmitters with a new vendor has resulted in financial nightmares for many. Please post your experiences separately and not as an add-on to another's post. This may or may not result in a class action suit but offers a compilation of experiences for the bill payers of Ferndale. Thank you for your input.

08/13/2026

July/August 2026 - BSA errors on water bills again. No surprise.

07/30/2026

******* I'm curious if anyone has had their lead water supply line replaced yet this year? The schedules for streets to be addressed and number of homes given the past 2 years have changed mid-summer. The city has also engaged 3? people to verify lead lines. Has anyone seen them? Sure would be nice to know if we're getting what we are paying for.

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Know what else would help? Proper and accurate billing.
02/27/2026

Know what else would help? Proper and accurate billing.

🚰 Need help paying your water bill? The Oakland County Water Commissioner's Office and United Way have a Hardship Assistance Program that can help households pay up to $2,000 toward current water or sewer bills. The program may also help with important plumbing and service repairs. Eligibility depends on where you live, your monthly income, or hardship circumstances.

Visit https://bit.ly/4rEJE0x to apply, or go to the Oakland County Livingston Human Services (OLHSA) Central Office at 196 E. Chavez Ave. Pontiac, MI 48343 for in-person support.

02/19/2026

***Anyone else getting air in their pipes overnight? Air through the meter costs just as much as water through the meter. I don't want to be paying for air and no I haven't done any plumbing work lately.***

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Excuses made but unacceptable:
02/10/2026

Excuses made but unacceptable:

The water bills for October through January, which are due in March, indicate estimate reads, based on prior usage history, instead of actual reads for this period.

You can pay your bill as you normally do with your preferred payment method. If the estimate is higher than your actual usage, the extra will reduce the usage on your next bill. If the estimate is lower, the difference will also be reflect in your next bill. For most users, the estimated reading will result in a minimal cost difference between the two billing periods.

If you believe you have unique circumstances and would like to see your actual meter reading, please email [email protected]. Thank you for your understanding.

02/10/2026

Resolution regarding GLWA proposed rate increases for 2027:

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Ferndale, MI
48220

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