David Grant Medical Center

05/26/2026

TRICARE Beneficiaries,
We are aware that some TRICARE beneficiaries are experiencing challenges with Other Health Insurance (OHI), which may have impacted claims and referrals.
We are committed to assisting all TRICARE beneficiaries with any challenges that may arise, including OHI concerns. For questions regarding OHI or TRICARE in general, please contact [add contact info] for assistance.
For additional OHI information and resources, visit:

TRICARE OHI Letter to Beneficiaries:https://tricare.triwest.com/globalassets/tricare/beneficiary/OHI-letter-to-beneficiaries-May-19.pdf
TRICARE West Region Info: https://tricare.mil/About/Regions/West-Region
TriWest Beneficiary Portal: https://tricare-bene.triwest.com/signin

Your well-being is our priority, and we are here to help.

Copyright © TriWest Healthcare Alliance. TRICARE is administered by TriWest Healthcare Alliance in the West Region. TRICARE is a registered trademark of the Department of War (DOW), DHA. All rights reserved.

05/21/2026

This exciting technology will now be implemented at DGMC to improve patient-provider interactions and clinical outcomes. “Your privacy and security remains our top priority. Participation is always voluntary, and all information is protected with secure, cyber-compliant controls.”

Defense Health Network Central providers are using a new tool to streamline clinical documentation and improve patient-provider interactions.

05/21/2026

Recognizing Excellence in Patient Safety and Ready Reliable Care

Please join us in recognizing recent Defense Health Agency award recipients whose actions reflect the culture of safety, accountability, and high reliability that define the 60th Medical Group.

The awards were presented by Col. Patrick Parsons, commander, 60th Medical Group, in recognition of both team and individual achievements that exemplify Ready Reliable Care in action.

The nurses and technicians of the Emergency Department, Intensive Care Unit, Medical-Surgical Unit, and Laboratory were recognized through the Defense Health Agency Ready Reliable Care Reliability in Action program for exemplifying the principle of Sensitivity to Operations through collaborative efforts to reduce blood culture contamination and improve patient safety outcomes across David Grant Medical Center. Through standardized device use, cross-section training, and data-driven process improvement, the team reduced contamination rates to a low of 0.81%, helping reduce unnecessary treatments, costs, and extended hospital stays while strengthening patient care.

A1C Juana Conde was also recognized as a Defense Health Agency Patient Safety Champion for her dedication to patient advocacy and commitment to doing the right thing when it mattered most. Her willingness to think critically, speak up, and coordinate emergency transport for a high-risk patient helped prevent further adverse outcomes and reflected the sound judgment and accountability that strengthen a culture of safety.

Whether through team-based process improvement or individual acts of patient advocacy, these recognitions highlight the shared commitment of our Golden Bear Medics to delivering safe, reliable care every day for our patients and beneficiaries.



Defense Health Network Central

05/19/2026

Reminder for our valued beneficiaries

The 60th Medical Group will observe a Minimal Manning Day on Friday, May 22, 2026.

What this means for you:

• Scheduled Appointments: Please proceed as scheduled unless contacted directly by your clinic.

• Clinic Services: Clinics will operate with minimal staffing. Some services may be limited.

• Pharmacy Services: Please plan ahead for prescription needs. The Main Pharmacy will be closed Monday, May 25 (Memorial Day), and Thursday, May 28 (Medical Group-wide Readiness Day).

• Emergency Care: The Emergency Department remains open 24/7 for emergency medical care.

• Urgent Needs: For urgent medical concerns, please visit the nearest Emergency Room or Urgent Care Center.

• MHS Nurse Advice Line: Available 24/7 for medical guidance. Call 1-800-874-2273 or visit www.mhsnurseadviceline.com

Please have your DoD Benefit Number available when calling or checking in.

Defense Health Network Central | Defense Health Agency

05/18/2026

Proud of our Golden Bear Medics for continuing to drive innovation in readiness, patient care, and mission support across the Military Health System.

The 60th Medical Group at David Grant USAF Medical Center is enhancing mission readiness and returning time to Airmen through a new Continuous Medical Readiness model that consolidates required

05/14/2026

Recognizing Excellence in Patient Safety

Please join us in recognizing A1C Kriziah Juaban, one of the youngest recipients within the 60th Medical Group to receive this Defense Health Agency Patient Safety Champion recognition, for her vigilance, professionalism, and commitment to patient care.

While reviewing a prescribed treatment plan, A1C Juaban identified a critical contraindication that could have resulted in patient harm. She immediately elevated her concerns through the appropriate channels and continued advocating for patient safety even after the initial plan was revised, ultimately prompting further provider reassessment and additional safeguards in the patient’s care.

Her actions reflected moral courage, sound clinical judgment, and the type of high reliability mindset that strengthens a culture of safety across David Grant Medical Center every day.

The recognition was presented by Col. Patrick Parsons, Commander, 60th Medical Group.

A1C Juaban’s example reinforces an important message throughout military medicine: every member of the healthcare team, regardless of specialty, rank, or experience level, plays an important role in fostering a culture of safety, accountability, and Ready Reliable Care for our patients and beneficiaries.



Defense Health Agency I Defense Health Network Central

05/13/2026

Recognizing Excellence in Ready Reliable Care

Please join us in congratulating Ms. Joanna Davis, RN, WOCN, for recently being recognized through the Defense Health Agency Ready Reliable Care “Reliability in Action” program.

Ms. Davis was recognized for exemplifying the Ready Reliable Care principle of “Respect for People” through her leadership, mentorship, and commitment to improving patient care at David Grant Medical Center.

Her efforts helped strengthen interdisciplinary collaboration, advance wound care practices, and support staff development across the organization. Through her dedication to fostering trust, communication, and professional growth, Ms. Davis continues to make a lasting impact on both patients and fellow healthcare professionals.

The award was presented by Col. Matthew Streitz, 60th Medical Group Deputy Commander.

Ms. Davis’ professionalism and commitment to Ready Reliable Care reflect the mission and values upheld every day by the 60th Medical Group.



Defense Health Agency I Defense Health Network Central

05/12/2026

Good morning, everyone, and welcome to the David Grant Medical Center Town Hall livestream. Thank you for joining us today.

During this session, DGMC leadership will provide updates on key topics impacting our patients, staff, beneficiaries, and mission readiness efforts across the medical center. We appreciate your continued partnership, feedback, and engagement as we work to support our military community and deliver trusted care.

Today’s presentation slides are available here:

https://travis.tricare.mil/Portals/79/Documents/DGMC%20Town%20Hall%205.12.2026%20V3.pdf?ver=AjINZFot7xn7bNYpwjMXZg%3d%3d

05/12/2026

UPDATE (May 16): The DGMC Emergency Room remains open and accessible during crane operations. Patients with an es**rt or driver are encouraged to be dropped off directly at the ER entrance, with es**rts utilizing nearby open parking areas. Limited short-term parking near the ER is being reserved for patients who do not have an es**rt or driver. Additional traffic control personnel and signage are in place to help guide patients and visitors safely through the area. We appreciate everyone’s patience as we continue coordinating efforts to minimize impacts to patient care.

TRAFFIC ADVISORY | DGMC SOUTH ENTRANCE TEMPORARY CLOSURE

David Grant Medical Center patients and visitors are advised of temporary traffic and pedestrian impacts near the DGMC South Entrance due to scheduled crane operations supporting ongoing facility improvement projects.

Dates:
• Saturday, May 16 beginning at 6 a.m.
• Through Monday evening, May 18

Please note:
• The DGMC South Entrance will be temporarily closed during crane operations
• Patients and visitors should use alternate entrances during this period
• Handicap parking will remain available at other open entrances
• Temporary traffic control measures and parking impacts are expected in surrounding areas
• Patients are encouraged to allow extra travel time for appointments

DGMC staff and traffic control personnel will be on site to help direct vehicles and pedestrians safely throughout the operation.

Thank you for your patience and understanding as we continue facility modernization efforts that support patient care and operational readiness at DGMC.

Defense Health AgencyI Defense Health Network Central

05/11/2026

Recognizing Excellence in Ready Reliable Care

Please join us in congratulating Lt Wendy Dawkins for recently being recognized through the Defense Health Agency Ready Reliable Care “Reliability in Action” program.

Lt Dawkins was recognized for demonstrating exceptional “Sensitivity to Operations” during a prolonged network downtime event while providing ICU-level care to a critically ill patient. Her calm leadership, clinical vigilance, and unwavering focus on patient care reflected the high standards upheld by the 60th Medical Group.

Despite challenging conditions and limited electronic systems, Lt Dawkins maintained effective interdisciplinary communication, coordinated critical interventions, and ensured continuity of care for both the patient and family throughout the event.

The award was presented by Col. Matthew Streitz, 60th Medical Group Deputy Commander.

Lt Dawkins’ professionalism, resilience, and commitment to Ready Reliable Care continue to strengthen the mission of the 60th Medical Group and support exceptional care for our patients and beneficiaries.



Defense Health Agency I Defense Health Network Central