Durham Emergency Communications Center

Durham Emergency Communications Center DECC CANNOT accept emergency messages via Facebook or other social media sites. This site is not mo b. c. d. E.

We want to hear from our residents and encourage our visitors while on this page to provide comments and feedback. However, we do have user guidelines and respectfully request the following from our site visitors:
a. No comments will be allowed that use inappropriate or offensive language. No comments will be allowed that discriminate or are derogatory based on race, color, national origin, religi

on, gender, age, disability sexual orientation, or veteran’s status. Any profile that harasses another user of this profile or is in violation of the comment guidelines will be removed from the site. Any profile that appears to violate any terms of the hosting site will be reported to site administrators. Any comments that appear to be spam or advertising solicitation will be removed from the site. We will post on relevant issues concerning public safety communications and reply to legitimate questions and concerns regarding the 911 center in an effort to help the citizens and businesses of our remain informed. We encourage constructive and positive comments, and want to create an open discussion with the public and field responders that we serve. Remember, this is a public forum and any information is viewable by the public. As a preventative measure against identity theft and for personal safety, please do not post personal details such as your social security number, birth date, physical street address, telephone numbers, or any other identifying information you do not want available to the public. DECC is a department within the City of Durham and as such this site and the comments therein are subject to public records and retention laws and disclosure to third parties.

Happy Birthday, Maureen Mitchell! The DECC family would like to wish our Shift Supervisor, Maureen, a very happy birthda...
05/31/2026

Happy Birthday, Maureen Mitchell!

The DECC family would like to wish our Shift Supervisor, Maureen, a very happy birthday on May 31st!

We appreciate your leadership, dedication, and the steady support you provide to your team each day. Your commitment helps keep our operations running strong, and we are grateful for all you do.

Wishing you a birthday filled with happiness, relaxation, and celebration, and a wonderful year ahead!

Please join us in congratulating Bryauna Clarke on successfully completing the EMS & Fire Dispatch Bootcamp! This achiev...
05/28/2026

Please join us in congratulating Bryauna Clarke on successfully completing the EMS & Fire Dispatch Bootcamp! This achievement reflects Bryauna’s dedication, perseverance, and commitment to learning the critical skills needed in emergency communications.

Bryauna has now moved forward into the queue for console training, an important milestone in her progression. Completing bootcamp requires focus, teamwork, and the ability to perform under pressure, and Bryauna has demonstrated those qualities throughout the process.

Congratulations again to Bryauna on reaching this accomplishment, and best wishes for continued success throughout the next phase of training and beyond!

Shoutout to our amazing call takers for an exceptional performance during May Week B! Every call reviewed between May 8–...
05/21/2026

Shoutout to our amazing call takers for an exceptional performance during May Week B!

Every call reviewed between May 8–14 received either a High Compliance or Compliant rating, an incredible achievement that reflects your professionalism, teamwork, and dedication to serving our community.

Thank you for bringing excellence to every call and supporting one another every step of the way. We are proud of all you do each day!

Yesterday, some of our staff stopped by EMS Station 2 to help celebrate EMS Week with some well-deserved ice-cold treats...
05/21/2026

Yesterday, some of our staff stopped by EMS Station 2 to help celebrate EMS Week with some well-deserved ice-cold treats!

It was a wonderful opportunity to thank the dedicated EMS professionals who serve our community each and every day with compassion, skill, and commitment. During the visit, we shared a special recognition with the team and captured a photo with the staff, including our Operations Administrator Ollie, CAD Administrator April, and Director Randy, in appreciation of all they do.

We are grateful for the hard work and sacrifices of our EMS personnel and proud to celebrate them during EMS Week. Thank you for your continued service to Durham County!

The Durham Emergency Communications Center is proud to recognize May 17–23 as Emergency Medical Services Week 2026 .This...
05/19/2026

The Durham Emergency Communications Center is proud to recognize May 17–23 as Emergency Medical Services Week 2026 .

This year’s national theme, “Improving Outcomes, Together,” highlights the teamwork, coordination, and dedication EMS professionals bring to our communities every single day. From emergency response to lifesaving care, Durham County EMS, Durham Emergency Communications Center, and first responders serve with compassion, professionalism, and commitment when people need them most.

Thank you to all EMS personnel, dispatchers, paramedics, EMTs, emergency communications staff, and public safety professionals who work around the clock to protect and care for our community. Your service does not go unnoticed.

During National Police Week, we proudly recognize and honor the brave law enforcement officers who serve and protect our...
05/13/2026

During National Police Week, we proudly recognize and honor the brave law enforcement officers who serve and protect our community every day.

At Durham Emergency Communications Center, we are grateful for the devotion, fortitude, and sacrifice shown by our law enforcement partners. Whether responding to emergencies, protecting neighborhoods, or supporting those in crisis, your commitment does not go unnoticed. Thank you for all you do!

Today, we celebrate all the amazing mothers, grandmothers, bonus moms, and mother figures who inspire us every day with ...
05/10/2026

Today, we celebrate all the amazing mothers, grandmothers, bonus moms, and mother figures who inspire us every day with their love, strength, and dedication.

From all of us at Durham Emergency Communications, we wish you a Happy Mother’s Day filled with love, joy, and appreciation for everything you do, both at home and in our community.

Happy Birthday, Portia!On behalf of the entire DECC family, we would like to wish our Administrative Analyst, Portia, a ...
05/10/2026

Happy Birthday, Portia!

On behalf of the entire DECC family, we would like to wish our Administrative Analyst, Portia, a very happy birthday on May 10th!

We truly appreciate your dedication, professionalism, and the support you provide every day that helps keep our operations running smoothly. Your hard work does not go unnoticed, and we are grateful to have you on our team.

Wishing you a day filled with joy, relaxation, and celebration, and a wonderful year ahead!

Happy Birthday, Patricia Cadestin! From all of us at DECC, we wish you a very happy birthday !Thank you for your dedicat...
05/08/2026

Happy Birthday, Patricia Cadestin!

From all of us at DECC, we wish you a very happy birthday !

Thank you for your dedication and the positive impact you bring to the team. We hope your day is filled with joy, relaxation, and everything you enjoy most.

Wishing you a wonderful year ahead!

The DECC Training Division is proud to announce that Kyra Leonard has successfully completed the Police Dispatch Boot Ca...
05/07/2026

The DECC Training Division is proud to announce that Kyra Leonard has successfully completed the Police Dispatch Boot Camp.

Throughout the training, Kyra demonstrated dedication, professionalism, and a strong commitment to developing the skills necessary to support emergency communications and serve the community effectively.

We extend our congratulations to Kyra on this important accomplishment and look forward to her continued success within DECC.

Please join us in congratulating Kyra Leonard on this well-earned achievement!

Address

602 E Main Street
Durham, NC
27701

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