04/10/2026
๐ฃ๐ต๐ผ๐ป๐ฒ ๐ฆ๐ฒ๐ฟ๐๐ถ๐ฐ๐ฒ ๐๐ถ๐๐ฟ๐๐ฝ๐๐ถ๐ผ๐ป๐ ๐ ๐ฎ๐ ๐๐บ๐ฝ๐ฎ๐ฐ๐ ๐ต-๐ญ-๐ญ ๐๐ฐ๐ฐ๐ฒ๐๐
UPDATE: 8:30 a.m., April 12 - Dispatch was notified this morning that this issue has been fully resolved.
ORIGINAL ANNOUNCEMENT : An accidental, construction-related fiber optic line cut is affecting phone service for both landlines and some mobile carriers in the Dubuque area this afternoon.
If you need to call 9-1-1 or non-emergency dispatch (563-589-4415) and your phone service is impacted by this issue, it is recommended to continue trying 9-1-1 even if your initial call does not go through. Another option is to try using a different phone, if possible. If your carrier supports the text to 9-1-1 feature, that is also an option to connect with 9-1-1 until the fiber line is repaired.