09/01/2026
Reminder, starting today, a 3-percent fee will apply if you pay your City of Raleigh utility bill with credit, debit, or digital wallet (PayPal, Venmo, etc.) transactions.
π£Avoid the processing fee π£ use autopay through checking or savings, cash, check, or eCheck.
π§For years, Raleigh Water has absorbed the third-party costs associated with credit and debit card payments. To stay fiscally responsible and keep our utility rates fair for every customer, we are transitioning these processing fees to the card users. This change helps us focus our budget on what matters most: providing you with clean, reliable water.
π»Learn about the processing fee: https://ow.ly/vrvU50ZHr33