City & County of Honolulu Community Assistance Division

08/24/2026

08/24/2026

Families impacted by Hurricane Lala may be eligible for assistance replacing essential baby and young-child items that were lost or damaged during the storm.

How to Request Assistance:
· Complete the electronic Emergency Resource Request Form for Affected Families at https://form.jotform.com/262285576131156
· Contact The Parent Line at 808-452-1832

For more information:
https://health.hawaii.gov/news/newsroom/assistance-available-to-families-who-lost-essential-baby-items-during-hurricane-lala/

08/24/2026

08/24/2026

08/24/2026

Temporary housing assistance is available for residents impacted by Tropical Storms Lala and Moke.

The Call Center is now open Monday through Sunday, from 9 AM to 6 PM. Call 808-818-7587 (808-818-PLUS) for assistance.

08/24/2026

Power outages can be stressful; don’t forget about generator safety. Always operate generators outdoors, keep them dry, use outdoor-rated extension cords, and never connect one directly to a household outlet. Stay alert. Stay safe.

Check out Hawaiian Electric’s Generator Safety Tips on their website.

08/20/2026

Plan, Prepare, Prevail - Get Ready Before the Storm

Build an emergency kit, store emergency water (1 gallon per person for 14 days, plus additional for pets), know your evacuation zone, and stay informed.

Sign up for HNL Alert at hnlalert.gov for the latest updates regarding your water service.

08/20/2026

Current SNAP recipients who've lost food due to the recent power outages and flooding can apply for replacement benefits within 10 days of the food loss.

❗EDIT: The deadline to submit has been extended to Sept. 3.

Written statements may be submitted to any Department of Human Services Processing Center statewide. Find more information and a fillable application here: https://tr.ee/4hiNwZIr8R

➡️ Questions? Contact our SNAP Outreach team.
Oʻahu: [email protected]
Kauaʻi: [email protected]

08/20/2026

The City and County of Honolulu has repurposed Oneoahu.org to connect residents with resources and information in the wake of Tropical Storm Lala.

The page links residents with a form to report home damage, information about permitting and rebuilding, and how to dispose of storm debris, including green waste.

In addition, there is information about how to receive help and where to go to give help. Updates on the City’s response to the storm are also available.

Oneoahu.org had been used for both the COVID pandemic and, more recently, in the aftermath of the Kona Low storms. It has proven to be a valuable resource for Oʻahu residents in time of need and continues to serve that purpose today.

Residents can also continue to receive help via the City's informational call center, which is open 8 a.m. - 4:30 p.m. through Thursday for non-emergency storm-related information. Residents and visitors may call 808-723-8960 for information and assistance related to ongoing recovery operations and City services.