02/03/2026
SNAP security is at your fingertips! The Virginia Department of Social Services has launched a lock/unlock security feature to help protect your SNAP benefits from theft. This tool allows you to lock your EBT card from your phone after checkout, protecting your benefits from would-be scammers and ensuring that your funds are there when you need them.
Simply download the official ConnectEBT app and tap the new “Lock/Unlock” button on the home screen. Before making a purchase, press “Lock/Unlock” again to unlock your card, but don’t forget to lock it again after checking out! With EBT scams on the rise, this is not just an extra tool – it's a necessity. Learn more about protecting yourself from EBT scams at dss.virginia.gov/EBTLockUnlock.