06/19/2026
π’ Utility Billing Update
The City of DeSoto is pleased to announce that Cycle 2 utility bills have been generated.
Customers enrolled in paperless (electronic) billing should have received their bills on June 17, 2026.
We are currently working with our bill print vendor to finalize additional modifications to paper bills. As a result, customers who receive paper bills should begin receiving them by the end of next week.
Customers using scheduled payments (Auto-Pay) through the online portal will need to complete a one-time update to their account and payment information to ensure future payments process correctly.
Step-by-step instructions are available at DeSotoTexas.gov/UtilityBilling
For questions or assistance, please contact Utility Billing at 972-230-9627.