Decatur Utilities, Decatur Alabama

Decatur Utilities, Decatur Alabama Decatur Utilities provides safe, reliable electricity, natural gas, water, and wastewater treatment

Decatur Utilities provides electricity, natural gas, water and wastewater services in the greater Decatur, Alabama area to over 30,000 customers. We are proud to provide our valued customers quality services at competitive rates. Our utility rates are based on the cost of the utility service, and we are dedicated to providing the lowest rates in the Tennessee Valley. We are here to serve you – our customer, community, neighbor, and friend.

The Decatur Utilities Water Resources Group will be flushing fire hydrants throughout the city through Sept. 10th. Durin...
09/04/2026

The Decatur Utilities Water Resources Group will be flushing fire hydrants throughout the city through Sept. 10th. During this time, customers may see water flowing from hydrants into nearby drainage ditches. This is a normal part of DU’s operational process for maintaining water quality throughout the city. This operation will have no impact on water pressure for customers near the hydrants being flushed.

3915 Bridle Path SW (Saddlehorn)
3423 Gordon Terry Pkw
2901-D Point Mallard Circle
2002 Englewood Pl SW (Brayden)
3738 Timberlake Ct SW
2310 Lockerby Dr SW

Decatur Utilities will perform water utility construction along 4th Avenue NE between Holly Street NE and Moulton Street...
09/04/2026

Decatur Utilities will perform water utility construction along 4th Avenue NE between Holly Street NE and Moulton Street beginning Tuesday, September 8, 2026, at 8:00 a.m. Work is expected to continue through Friday, September 11, 2026, at approximately 5:00 p.m., weather permitting. During construction, the northbound lane and center turn lane of 4th Avenue NE will be closed within the work area. Northbound traffic will be detoured around the construction zone, with appropriate detour signage and traffic-control devices in place to direct motorists.

The Southbound Lane of 4th Avenue will remain open, but DU asks that motorists be aware of all traffic control devices, construction personnel, and equipment in the work zone and to approach the area with extreme caution and at a reduced speed.

Decatur Utilities will be closed Monday, September 7 for Labor Day. Please report service interruptions or other utility...
09/04/2026

Decatur Utilities will be closed Monday, September 7 for Labor Day. Please report service interruptions or other utility emergencies by calling 256-552-1400 and following the system prompts - 1 for power outages and 2 for gas leaks or other utility emergencies. Payments can be made via SmartHub online at www.decaturutilities.com or using the SmartHub app available at the App Store or Google Play, by phone at 1-844-965-1351 or at our self-service kiosks located at the front of the Admin Building on Central Parkway and on the north wall of the building just past the drive-thru windows. DU will reopen Tuesday, September 8 at 8 a.m.

Today we celebrate the 144th anniversary of Pearl Street Station, a milestone that helped usher in a new era of electric...
09/04/2026

Today we celebrate the 144th anniversary of Pearl Street Station, a milestone that helped usher in a new era of electric service. Pearl Street Station began operating on September 4, 1882, and is often described as the first central power station in the United States built to supply electricity commercially to multiple customers.

From those early days of centralized electric generation to the reliable power we depend on today, a century of innovation has transformed how we live, work, and connect.

Stay cool and comfortable without breaking the bank by following some of these energy efficiency tips. Set that thermost...
09/03/2026

Stay cool and comfortable without breaking the bank by following some of these energy efficiency tips. Set that thermostat as high as you can comfortably and safely stand! (78 degrees is optimum but find the setting that keeps you comfortable and safe.) Close curtains or blinds to keep solar heat out. Use large appliances later in the day to avoid putting more heat into the house. Set you ceiling fan to turn counter-clockwise to create a wind chill effect on your skin. That helps offset a few degrees of that higher thermostat setting! Safety first! Stay hydrated and avoid being out in the heat if at all possible!

Lots of great career opportunities have opened up at DU - including Chief Operating Officer, GIS Intern, Line Cleaning C...
09/03/2026

Lots of great career opportunities have opened up at DU - including Chief Operating Officer, GIS Intern, Line Cleaning Coordinator, Maintenance Mechanic for Water Treatment Plant, Underground Utility Tech (now starting at $24/hr), and Utility Engineer for Gas, Water and Wastewater Operations. Find more information about DU benefits and apply for positions at jobs.decaturutilities.com

Crews from Decatur Utilities will be performing water construction work on Deere Rd SE near the intersection of Point Ma...
09/02/2026

Crews from Decatur Utilities will be performing water construction work on Deere Rd SE near the intersection of Point Mallard Parkway SE on September 3rd, 2026 from 8:00 AM to 4:00 PM. During this time, northbound traffic on Deere Rd SE will be closed from Point Mallard Parkway SE to Collier Dr, with detours signed accordingly.

Utility workers will be on-site at 7:30 AM on Thursday to set up the necessary traffic control devices to notify motorists of the upcoming work zone. DU asks that motorists be aware of all traffic control devices, construction personnel, and equipment in the work zone and to approach the area with extreme caution and at a reduced speed.

Automatic Bank Draft from Decatur Utilities is the EASIEST way to pay your DU bill each month! Payments are automaticall...
09/01/2026

Automatic Bank Draft from Decatur Utilities is the EASIEST way to pay your DU bill each month! Payments are automatically drafted on the due date each month, and you don’t have to worry about stamps, checks, long lines or forgetting to make your payment. You can cancel at any time. Visit https://www.decaturutilities.com/billing-payment and scroll down to the Bank Draft section about halfway down the page. Download the application form there and return to Customer Service.

Automatic Bank Draft from Decatur Utilities is the EASIEST way to pay your DU bill each month! Payments are automaticall...
09/01/2026

Automatic Bank Draft from Decatur Utilities is the EASIEST way to pay your DU bill each month! Payments are automatically drafted on the due date each month, and you don't have to worry about stamps, checks, long lines or forgetting to make your payment. You can cancel at any time. Visit https://www.decaturutilities.com/billing-payment and scroll down to the Bank Draft section about halfway down the page. Download the application form there and return to Customer Service.

Power restored.
08/29/2026

Power restored.

Address

1002 Central Pkwy SW
Decatur, AL
35601

Opening Hours

Monday 9am - 4:30pm
Tuesday 8am - 4:30pm
Wednesday 8am - 4:30pm
Thursday 8am - 4:30pm
Friday 8am - 4:30pm

Telephone

+12565521400

Website

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