City of Conway, Missouri

01/23/2026

Winter storm warning
The City will be plowing streets and trying to keep up with the snow this weekend. To make this possible please make sure all cars and trucks are parked off the road and in a drive.
If we cant push snow due to cars then the street wont get cleared!
Brutal temperatures for the next several days as well.
Drip some water in a couple of faucets in you home to keep the water lines from freezing. Make sure your man hole cover is on tight and if you can place something over it for insulation!
It’s best to take precautions rather than wait 10 days for the lines to thaw.

12/22/2025

Hello Conway, here is a PSA on some upcoming papers you will be receiving. Please do not be alarmed, as this information you are receiving does not mean you specifically have lead in your service line. Simply put, it means we do not know your exact materials to or in your house; therefore it has to be labeled “unknown” and reported as such until we receive confirmation otherwise.

Every PWS ( public water supply) in the state is being required to perform a lead service line inventory in compliance with EPA’s lead ban. We are being asked to take a complete inventory of the city’s water lines/ main material AND the customers water service line material.

We are requesting your help in this identification process. Service lines can be made of many materials, such as plastic, copper, PEX, HDPE, galvanized, lead, etc. to complete our inventory, we are required to record the material composition of your service line, even if it’s not made of lead, the material type must be reported to the Missouri Department of natural resources as required by regulation When reporting to MODNR, we are required to provide the material of our portion of the service line as well.

There are several ways you can determine your service line material:
• If you had your service line installed or replaced and remember when, and what it is made of, you can let us know. If you have a record of what the service line is made of, such as an invoice from the person who performed the installation or replacement, that would be even better.
• The age of your home may indicate if a lead service line is present. The lead ban in Missouri was effective Jan. 1, 1989. The ban prohibited the use of lead in potable water applications after this date. If your home’s construction was after the lead ban, most likely the service line is not lead.
• If you don’t know the material composition of your service line, you can perform a visual inspection. The performance of a visual inspection starts where the service line enters your home. This is normally where it enters through the foundation or basement wall. Plastic, such as PVC, HDPE, PEX, etc., is easy to identify because most people have come in contact with it in the past. When new, copper appears shiny, like a new penny and green when older and weathered. Galvanized pipe appears as silver-gray when newer and gray to rusty when old. Lead appears as gray to a blue-gray color, and when scratched, lead becomes shiny like a new nickel. A magnet will not stick to lead, but will stick to steel. Lead service lines can also have a wiped lead joint or bulb at locations where it attaches to other metals, or fittings which actually look like a snake that just ate something. You can use these techniques to identify your service line material. We can provide pictures of what these materials look like upon request or you can go to the MoDNR website and access the web page that specifically addresses lead service line inventories at

dnr.mo.gov/water/business-industry-other-entities/technical-assistance-guidance/lead-service-lines.

• If you are renting, you can ask the owner or manager what the service line material is. They can use the same techniques listed above to make a materials determination if they don’t know.

The lead service line inventory is a huge undertaking for our water system and your help is greatly appreciated.

We will be putting this information on your doors, and if you could please fill them out and drop them in the drop box at City Hall at your convenience. Thank you all for your understanding and help.

An old lead service line is attached to this water m

09/18/2025

The city council met last night and information was shared for the new pathway for city ordinance enforcement! For most cases the city will send a letter asking the resident to correct the issue within 15 days. Second step is the City deputy will make contact and ask for the issue to be corrected. If that is not successful then a ticket with a court date will be issued.
The circuit court, prosecutor will attach the case to the next docket and the complaint will be heard by the judge!
The City of Conway hopes this is a rare occasion but sometimes necessary to correct issues that are not resolved on request!

09/11/2025

The boil advisory for Conway has been lifted.

09/10/2025

The boil advisery for Conway has been lifted!

Due to a water main break last night a portion of Conway will be under a boil advisory until tests come back. This area will be North of Jefferson and East of Route 66.

07/15/2025

The boil Advisory for Conway has been lifted!

07/15/2025

We expect the boil advisory to be lifted this afternoon when water samples data is released. Information on boil advisory vs boil order.
The city had a main water line break in the middle of the night. This caused a complete loss of water pressure throughout the city.
As a precaution the City orders a boil advisory to let everyone know that there was a loss of pressure and a small chance that ground water could have leaked back into the system! This would pertain to water injested only We flush the lines and pull tests to ensure the quality after said event. 99% sure of the quality of the water but being over cautious!
Boil order, would be if a water sample came back with positive results for E. coli or other bacteria! We test our water system beyond the required testing criteria every month . The city of Conway has not had a boil order in many years!

07/11/2025

Boil Water Advisory – City of Conway

Due to a water main break on N. Newport Avenue, the City of Conway is issuing a Boil Water Advisory for all residents.

Water service will be restored shortly in areas not directly affected by the break.
As a precaution, all water used for drinking, food preparation, or brushing teeth should be boiled until further notice.

This advisory will remain in effect while mandatory safety testing is conducted to ensure water quality. We appreciate your patience and cooperation as we work to resolve the issue promptly.

04/29/2025

Storm shelter is open. Expect severe storms in the next hour or so.

04/19/2025

Due to the potential for severe weather over night tonight and again tomorrow afternoon the city storm shelter is open ! Be weather aware !

11/21/2024

EPA has mandatory regulations requiring all water providers to send out letters looking for lead lines. The city of Conway is not aware of any lead lines in our system but this notification is for residents to check and confirm that their private lines do not have lead lines ! There was a news story about this last night in Springfield on KY3. They sent out 85,000 letters.

08/30/2024

UPDATE…Boil advisory has been lifted.

Water main repairs are complete and all areas should have water service restored!

everyone north of j hwy from spruce street west will be under a boil advisory until water samples come back! Bad news, due to Labor Day we will not be able to send the first samples in until Tuesday!