New Hampshire Office of the Consumer Advocate

New Hampshire Office of the Consumer Advocate The Office of the Consumer Advocate represents the interests of residential utility customers before the NH Public Utilities Commission and elsewhere.

The Office of the Consumer Advocate (OCA) represents the interests of residential utility customers before the New Hampshire Public Utilities Commission, the Federal Energy Regulatory Commission and elsewhere. Consumer Advocate Donald M. Kreis became the fifth head of the OCA in February 2016. His predecessors (in chronological order) are Michael Holmes, Anne Ross, Meredith Hatfield and Susan Cham

berlin. When fully staffed, the OCA also employs a staff attorney, a deputy consumer advocate, an analyst and a legal aide.

The latest column from Consumer Advocate Don Kreis takes up the favorite topic of every energy maven in New Hampshire: n...
12/01/2025

The latest column from Consumer Advocate Don Kreis takes up the favorite topic of every energy maven in New Hampshire: nuclear power.

Fully a lifetime ago – on September 16, 1954 to be exact – the chairman of the U.S. Atomic Energy Commission gave a speech in which he said, in relation to nuclear power, that “it is not too much to expect that our children will enjoy in their homes electrical energy too cheap to meter.”

Utility hypocrisy in action.
08/05/2025

Utility hypocrisy in action.

"Fantastic," cooed Eversource Chairman and CEO Joseph Nolan on the company's quarterly calls with investors on August 1. "An example for other jurisdictions."

Our initial reaction to today's order from the NHPUC -- in round numbers, it's Eversource 1, Ratepayers 0
07/25/2025

Our initial reaction to today's order from the NHPUC -- in round numbers, it's Eversource 1, Ratepayers 0

The Office of the Consumer Advocate (OCA) expressed disappointment over the July 25, 2025 decision of the New Hampshire Public Utilities Commission (PUC) in the pending Eversource Energy distribution rate case.

The Consumer Advocate pays tribute to the late David Souter, a Granite Stater with a keen eye for important principles o...
05/09/2025

The Consumer Advocate pays tribute to the late David Souter, a Granite Stater with a keen eye for important principles of utility law.

Words to Live By: "No Plenary Indemnification"

Time to have your say about whether the Offie of the Consumer Advocate should be abolished. Hearing = March 5 at 10:00 ...
03/02/2025

Time to have your say about whether the Offie of the Consumer Advocate should be abolished. Hearing = March 5 at 10:00 a.m.

Legislation that would abolish the Office of the Consumer Advocate is scheduled to be heard by a committee of the New Hampshire House of Representatives on Wednesday, March 5.

Return on investment? Check. Return of investment? Check. Free money? HECK NO, Eversource.
01/23/2025

Return on investment? Check. Return of investment? Check. Free money? HECK NO, Eversource.

Ratepayers in New Hampshire who rely on Eversource for electricity would save at least $45 million a year under a series of proposals filed on January 23 by the Office of the Consumer Advocate (OCA). Via written testimony submitted to the Public Utilities Commission in Eversource’s pending distrib...

What does the New Hampshire Electric Cooperative have against member democracy? After all, "Democratic Member Control" ...
01/22/2025

What does the New Hampshire Electric Cooperative have against member democracy? After all, "Democratic Member Control" is one of the seven Cooperative Principles.

“Regulation by the PUC would stifle the ability of the Cooperative to be responsive to its members,” New Hampshire Electric Co-op CEO Mike Jennings told the Legislature on January 21. He praised his utility’s ability to be “nimble and innovative,” noting its leadership on broadband, smart ...

Address

21 South Fruit Street, Suite 18
Concord, NH
03301

Opening Hours

Monday 8am - 4:30pm
Tuesday 8am - 4:30pm
Wednesday 8am - 4:30pm
Thursday 8am - 4:30pm
Friday 8am - 4:30pm

Telephone

+16032711172

Website

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