Columbus Emergency Communications Center

04/13/2026

During National Public Safety Telecommunicators Week, we proudly recognize the call takers, dispatchers, and supervisors of the City of Columbus 911 Emergency Communications Center. These dedicated professionals are the first, first responders answering every 911 call with calm, clarity, and compassion, no matter the situation. In moments of crisis, they provide reassurance to callers, gather critical information, and ensure that help is sent quickly and efficiently. Their ability to remain composed under pressure while making split-second decisions is nothing short of remarkable.

The dispatchers, call takers, and supervisors who serve our city work around the clock, often behind the scenes, yet their impact is felt in every emergency response. They are the vital link between the public and the first responders in the field, coordinating efforts that save lives and protect our community every day. We are incredibly grateful for their dedication, teamwork, and unwavering commitment to service. This week, and every week we thank the heroes of the City of Columbus 911 Emergency Communications Center for all that they do.

04/13/2026

Do you know when you should call the non-emergency line for help vs calling 911? Our dispatcher Shannon Basil shares guidelines to help you determine which number to call.

03/31/2026

12/25/2025

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09/17/2025

08/27/2025

We received a sweet email from the Columbus Police Radio Room team, who collected school supplies as part of a Quality of Work Life project. They wanted to make sure those supplies went to children who need them most and asked if Starfish Assignment could use them.

We were honored to be included in their efforts to brighten the lives of others and gladly arranged to deliver the supplies to schools with children who could benefit from them.

Thank you to everyone in the Radio Room for your thoughtfulness and generosity. We're so grateful you chose to do this and to bring us in. Your kind efforts will make a difference for so many children. 💙✏️🎒

Columbus Division of Police
Columbus Department of Public Safety

07/01/2025

🏙️ Columbus Community: Your Voice Matters! 🏙️
The City of Columbus is studying alternative response approaches for public safety and behavioral health, and we need to hear from YOU!

Take 5-7 minutes to share your priorities and expectations in this important community survey.
Available in 6 languages and open through July 15th.

Your input will help shape the future of how our city responds to community needs. Every voice counts!

👉 Take the survey: https://forms.gle/kNG1MuaemsgDNqd58

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06/24/2025

With extreme heat impacting our region this week, we want to ensure all residents are aware of the available cooling resources across the city. Please share this information widely with your networks and communities.
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🌡️ Community Cooling Centers
Beginning Tuesday, June 24, Columbus Recreation and Parks Department will open five regional cooling centers, operating daily from 8 a.m. – 9 p.m., until the heat subsides:
• Dodge Community Center – 667 Sullivant Ave., 43215
• Driving Park Community Center – 1100 Rhoads Ave., 43206
• Glenwood Community Center – 1888 Fairmont Ave., 43223
• Linden Community Center – 1350 Briarwood Ave., 43211
• Marion Franklin Community Center – 2801 Lockbourne Rd., 43207

All other community centers remain open for regular programming and are available for residents to cool down during hours of operation.

🔗 Full list and hours: ColumbusRecParks.com/CommunityCenters
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🏊 Pools & 💦 Spraygrounds
• Outdoor Pools will extend hours from 1 – 8 p.m. daily starting June 24. Admission is FREE during the heat advisory. A Leisure Card is still required.
• Spraygrounds at Barnett, Blackburn, Linden, and Scioto Southland will operate 12 – 8 p.m., free of charge.
Please check pool status and capacity limits before visiting, and remember to follow all posted rules for safety.
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📚 Columbus Metropolitan Libraries
All library branches are open until 8 p.m. and provide a safe, air-conditioned space for cooling off.

🔗 Find your nearest branch: https://www.columbuslibrary.org/library-locations/
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🚍 Free COTA Rides
COTA will waive all fares through Tuesday, June 24 to ensure residents can access cooling centers and essential services safely.
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🏘️ Community-Based Cooling Site
Thanks to support from Columbus City Council, Community Development for All People (946 Parsons Ave.) will serve as a cooling center from June 23 – 26, open until 10:00 p.m. daily.
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👵 Resources for Seniors
Franklin County residents 60+ can request a FREE box fan through the Office on Aging.

• Request online: https://www.franklincountyohio.gov/Resident-Services/Seniors/Tools-and-Resources-for-Seniors/Box-Fan-Requests
• Or call: 614-525-6200
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😿 And PLEASE remember to bring your pets inside! 😿