LTCO - Long Term Care Ombudsman

LTCO - Long Term Care Ombudsman Long Term Care Ombudsman (LTCO) advocates for consumers receiving long term care services and supports with the goals of enhancing their quality of life.

LTCO will be set up at Cleveland's Senior Day on May 20th. Come see us an learn more about how we advocate for long-term...
05/07/2026

LTCO will be set up at Cleveland's Senior Day on May 20th. Come see us an learn more about how we advocate for long-term care consumers wherever they live. Visit www.ltco.org to find out more about LTCOP.

05/07/2026

State Long-Term Care Ombudsmen attend their annual conference in Cleveland, Ohio this week.

Ombudsmen find unique and fun ways to educate residents about their rights such as playing Residents' Rights Bingo in an...
05/01/2026

Ombudsmen find unique and fun ways to educate residents about their rights such as playing Residents' Rights Bingo in an effort to keep residents knowledgeable. Help LTCO educate nursing home residents about their rights and empower them to expect excellent care and services by becoming a volunteer Ombudsman. Visit www.ltco.org to apply

LTCO had a fun time at Bash Westlake last night! This event was an opportunity for us to educate people about the Long-T...
05/01/2026

LTCO had a fun time at Bash Westlake last night! This event was an opportunity for us to educate people about the Long-Term Care Ombudsman program and inform them of our volunteer opportunities. (Pictured: Harry Williamson/certified Ombudsman Associate, Victoria Brownfield/certified Ombudsman Program Director and Volunteer Coordinator, and Maja Jekic/Certified Ombudsman Specialist)

We also loved networking with other agencies that serve long-term care consumers and the senior population in our region. Please consider joining our team as a volunteer ombudsman and help us with our mission to ensure excellent care and services for all LTC consumers. Visit our website www.ltco.org to apply.

Advocating for long-term care residents as an Ombudsman takes a special kind of person; one who is compassionate and emp...
04/29/2026

Advocating for long-term care residents as an Ombudsman takes a special kind of person; one who is compassionate and empathetic to concerns and someone who has the willingness to stand up for the rights of others. Maiya McCoy is a certified Ombudsman associate volunteer who started her advocacy journey in 2020 right before COVID hit. She has stayed committed to the Long-Term Care Ombudsman program mission to ensure quality care and quality of life for long-term care consumers. Become a volunteer Ombudsman, like Maiya, and empower residents to expect excellence in their care. Visit www.ltco.org to apply.

This week we celebrate volunteers who are committed to advocate for long term care residents. Harry Williamson is a newl...
04/24/2026

This week we celebrate volunteers who are committed to advocate for long term care residents. Harry Williamson is a newly certified volunteer ombudsman, "Having more spare time in my life, I was looking for an organization that instilled the purpose of giving back to individuals and families. A very good friend suggested I look for something that would focus on my passion and love for seniors. I couldn't be more satisfied and happier that I'm involved.”

To find out how to become a volunteer, like Harry, visit www.ltco.org

The Long-Term Care Ombudsman Program (LTCOP) could not be its best without the volunteers who help carry out the mission...
04/24/2026

The Long-Term Care Ombudsman Program (LTCOP) could not be its best without the volunteers who help carry out the mission of advocating for long-term care residents. As we close out National Volunteer Appreciation week, I would like to extend our sincerest gratitude to all the wonderful individuals who volunteer their time and share compassion with those we serve. If you would like to become a volunteer ombudsman, please visit www.ltco.org to apply.

This week we celebrate our volunteers for the excellent work they do to advocate for long-term care residents. Angel Joh...
04/23/2026

This week we celebrate our volunteers for the excellent work they do to advocate for long-term care residents. Angel Johnson is one of our volunteers who makes regular presence visits to facilities and assists with complaint handling when a concern is identified. Thank you Angel for all you do!

“What drew me to explore the opportunity was me being at that time a full-time caregiver for my dad who was diagnosed with a form of dementia and advocating for both my parents’ healthcare for years when they were living, gave me a heart to advocate for others.”

To find out how you can become a volunteer ombudsman, like Angel, please visit www.ltco.org

We had a wonderful turn out for our volunteer appreciation lunch at LTCO. This was an opportunity to share impact storie...
04/22/2026

We had a wonderful turn out for our volunteer appreciation lunch at LTCO. This was an opportunity to share impact stories and Ombudsman experiences while enjoying good food and good company. Thank you to all Ombudsman volunteers who are committed to advocating for excellent care and services for long-term care residents. I would also like to thank our staff who support our volunteers in their efforts.
Find out how to becoming a volunteer Ombudsman by visiting our website at www.ltco.org

This week we celebrate our volunteers. Brooke Taylor is one of our volunteer Ombudsman who makes regular presence visits...
04/22/2026

This week we celebrate our volunteers. Brooke Taylor is one of our volunteer Ombudsman who makes regular presence visits to her assigned facility and assists with complaint handling when a concern is identified. We appreciate all she does to advocate for long-term care residents.
“I was drawn to becoming an ombudsman because I enjoy advocating for others. Also, my grandmother lived in long-term care for the last few years of her life, and I was able to witness first-hand the challenges that came along with transitioning to and living in long term care.”
Find out how you can become an ombudsman volunteer, like Brooke, by visiting www.ltco.org

Address

8111 Rockside Road Suite 250
Cleveland, OH
44125

Opening Hours

Monday 8:30am - 4:30pm
Tuesday 8:30am - 4:30pm
Wednesday 8:30am - 4:30pm
Thursday 8:30am - 4:30pm
Friday 8:30am - 4:30pm

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