Cuyahoga County Dept. of Consumer Affairs

Cuyahoga County Dept. of Consumer Affairs The Cuyahoga County Department of Consumer Affairs helps county residents avoid scams and resolve disputes with companies. Have a consumer problem or question?

Our Division of Consumer Protection resolves consumer disputes against businesses, investigates scams and warns the public about current scam threats. Our Division of Weights and Measures checks the accuracy of scales, dispensers (such as gas pumps) and timed devices (for example, air pumps and laundromat dryers.) Call us!

06/22/2026

"Buy now, pay later" services let shoppers split payments into smaller installments, but missing payments could lead to fees and, in some cases, hurt your credit.

Thanks to our partners and News 5 Cleveland's Mike Brookbank TV for sharing this story of a local Senior Center where ...
06/22/2026

Thanks to our partners and News 5 Cleveland's Mike Brookbank TV for sharing this story of a local Senior Center where staff members helped a resident in danger of losing thousands of dollars to a scam.

Staff at the Donna Smallwood Activity Center grew suspicious after a bus driver noticed a senior had purchased large amounts of gift cards

Making travel plans? It's great to get a deal. Just make sure it's legit. Great advice from our partners at Federal Tr...
06/17/2026

Making travel plans? It's great to get a deal. Just make sure it's legit. Great advice from our partners at Federal Trade Commission. -->

Summer is here! If you haven't made your vacation plans yet, you might be looking for a deal. While you look for bargains, scammers are looking for ways to reach you…and your money. Here are some things to know to help you avoid travel scams.

06/17/2026

We’re joining other government agencies and organizations across the country to raise awareness about imposter scams. Learn the signs of an imposter scam so you can avoid them: https://bit.ly/3QKOJqI

06/15/2026

Join us on June 23rd for the 2026 Elder Abuse Awareness Forum: Elder Financial Exploitation – A Fresh Perspective as we recognize Elder Abuse Awareness Day, June 15th, and bring together professionals and community members to address the growing impact of elder abuse and financial exploitation.

06/11/2026

Shred-It Day is coming up for Westlake residents!

Westlake residents can safely dispose of personal and confidential documents during the City’s upcoming Shred-It Day on Saturday, June 13, from 9 a.m. to noon at the Westlake Elementary School parking lot, 27555 Center Ridge Road.

A Shred-It truck will be on site, and staff will handle the documents while you watch them be shredded.

Please note: Residents may bring up to the equivalent of two standard-size copy paper boxes per household. Driver’s license identification is required. The event is free and will take place rain or shine.

Accepted items include paperwork, floppy disks and CDs containing personal or confidential information. Staples and paper clips do not need to be removed, but paperwork should be removed from binders and notebooks before arrival.
More info - https://www.cityofwestlake.org/o/cw/page/other-special-collections

06/11/2026

News 5 Investigator Jonathan Walsh followed through on the ongoing cryptocurrency scams in Westlake after one woman stepped in to stop a senior citizen from losing thousands of dollars in cash.

Address

2079 E 9th Street, Rm 4-200
Cleveland, OH
44115

Opening Hours

Monday 8:30am - 4:30pm
Tuesday 8:30am - 4:30pm
Wednesday 8:30am - 4:30pm
Thursday 8:30am - 4:30pm
Friday 8:30am - 4:30pm

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