First Contact

First Contact Providing Crisis Intervention and Essential Community Information The Helpline started what is now known as Family Resources, Inc.

Since the 1970's, our humble beginnings started as "The Helpline" a crisis and suicide intervention hotline for Pinellas County. who provides shelter for runaway youth and family counseling. In 2001, The Helpline and several other technology programs under the helpline diverted from Family Resources and merged with an existing organization Pinellas Cares, Inc., a charitable organization with a pur

pose of providing volunteer opportunities for the community. The Helpline acquired the 2-1-1 number. A new mission was created and the organization changed its name to 2-1-1 Tampa Bay Cares, Inc. As an organization, 2-1-1 Tampa Bay Cares, Inc. is listed as being founded in 1996. This was the founding date for Pinellas Cares, Inc. As noted, our programs and services have had a longer and lasting impact on our community. We encourage you to learn more about us. Request a tour or a speaking engagement. Lastly, tell a friend about 2-1-1. You never know if you may help save a life.

Floridians can access vital crisis support by dialing 988 to connect with the  . If you are experiencing suicidal though...
09/08/2026

Floridians can access vital crisis support by dialing 988 to connect with the . If you are experiencing suicidal thoughts, substance use disorder, mental health crises, or any other kind of emotional distress, call to speak with a crisis counselor today.

Happy Labor Day from  ! Today we celebrate the dedication, skill, and everyday effort that keep communities moving forwa...
09/07/2026

Happy Labor Day from ! Today we celebrate the dedication, skill, and everyday effort that keep communities moving forward.

When you call 211, you can access First Contact’s network of trusted community organizations that can help with food ass...
09/03/2026

When you call 211, you can access First Contact’s network of trusted community organizations that can help with food assistance. Whether you’re looking for immediate support or longer-term resources, we’ll help you connect with the right place.

Florida veterans deserve support that’s there when they need it. If you’re a veteran, a caregiver, or a loved one lookin...
09/02/2026

Florida veterans deserve support that’s there when they need it. If you’re a veteran, a caregiver, or a loved one looking for resources, reach out to the to connect with caring, knowledgeable help.

If you or someone you know is struggling with mental health, get in touch with the  . Crisis counselors are standing by,...
09/01/2026

If you or someone you know is struggling with mental health, get in touch with the . Crisis counselors are standing by, ready to listen and offer caring support.

At  , we strive to improve lives through the power of information and hope. Learn about these and other services by call...
08/31/2026

At , we strive to improve lives through the power of information and hope. Learn about these and other services by calling 211 24/7 or visiting www.firstcontact.org

The   offers immediate support and is available 24/7. Call to connect today.
08/27/2026

The offers immediate support and is available 24/7. Call to connect today.

You don't have to wait to get help. Contact the   today for the support you deserve.
08/25/2026

You don't have to wait to get help. Contact the today for the support you deserve.

By calling 211, you can connect with crisis intervention and essential community information in your local area. Let   c...
08/24/2026

By calling 211, you can connect with crisis intervention and essential community information in your local area. Let connect you to .

Address

13921 Icot Boulevard, Ste 700
Clearwater, FL
33760

Opening Hours

Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 5pm

Telephone

+17278885211

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