06/04/2026
In what situation is a business owner permitted to ask a handler to remove their service animal if it’s being disruptive?
A decision to exclude a service animal cannot be based on the notion that an animal might threaten the safety of others. It also cannot be based on a business person’s assumptions or bad experiences with other animals. Each service animal must be considered individually.
Check out our FAQ page to learn more: https://adata.org/faq/can-i-exclude-animal-doesnt-really-seem-dangerous-disruptive-my-business