08/12/2026
UPDATE from Hoopla 8/13: A new iOS update for the Hoopla app is now live and should resolve the issue that has been causing crashes. We recommend updating to the latest version to ensure the best experience with Hoopla.
We love the Hoopla app - it's a great way to borrow and stream books, audio, music, and movies! BUT the latest iOS update for iPhones and iPads seems to have caused problems and is making the app crash frequently. Hoopla is working on a fix, but in the meantime if you're having persistent problems: 1) Delete the app, 2) Restart your device, 3) Download and reinstall the app.
Your borrowing history and preferences are tied to your account, not the app itself, so you shouldn't lose anything!