06/01/2026
IMPORTANT NOTICE FOR ACH BANK DRAFT CUSTOMERS
Due to the evolving concerns about cybersecurity and data breaches, and customer expectations that their personal and financial information is secure and protected, Chatsworth Water Works Commission (CWWC) will initiate a change to enhance the data security of your ACH bank draft payment processing. CWWC will take this important step with our current third-party payment processor, Global Payments. As a PCI Compliant, Level 1 Processor, Global Payments takes all the necessary steps to ensure your data is protected from any breaches. The effective date of the transition is July 1, 2026.
Current ACH bank draft customers will need to enroll in Autopay through our Customer Portal. If you choose not to enroll in Autopay, you can still pay your bill via mail, in the office, or make a one time payment online.
Current ACH bank draft customers must unenroll from their current ACH bank draft prior to registering for Autopay. This can be done by calling our office or completing the Unenrollment Form on our website.
Customer Portal Registration is required prior to July 1, 2026, for any bills after June 30, 2026.
The Unenrollment Form and instructions for registering for the Customer Portal are available at chatsworthwater.com
