We are a multi-faceted agency dedicated to providing the citizens of Charlotte and Mecklenburg County with animal care services. We are an organization that values community partnerships and working jointly to build a better world for animals and the people who own them. Animal Services is a division of the Charlotte-Mecklenburg Police Department under support services. It is recognized and emulat
ed nationally as a leading model within the animal welfare community, and takes pride in initiating and implementing progressive programs and practices. Included in the main facility are approximately 165 dog runs and 220 stainless steel cages. The building also provides an area for the Charlotte-Mecklenburg Animal Services Clinic operated by Animal Care & Control staff members. Animal Control was established in Charlotte/Mecklenburg on July 10, 1944. In 1983 The City of Charlotte and Mecklenburg County consolidated the Animal Control agencies, which then began functioning under the Operations Department of the City of Charlotte. In 1990 Animal Control became a free standing department under the City of Charlotte. In October of 1993 the Mecklenburg County Police Department consolidated with the Charlotte Police Department forming our organizational title as the “Charlotte Mecklenburg Animal Control Bureau”. In 2007 City Council approved a name change, Animal Control was re-named to Animal Care & Control Division to better reflect their community outreach efforts and commitment towards animal welfare and saving the lives of companion animals. Animal Care & Control is a multi-faceted agency dedicated to providing the citizens of Charlotte and Mecklenburg County with animal care services. Animal Care & Control is a division of the Charlotte-Mecklenburg Police Department. It is recognized and emulated nationally as a leading model within the animal welfare community, and takes pride in initiating and implementing progressive programs and practices. Animal Care & Control (AC&C) is part of the Support Services Group of the Charlotte-Mecklenburg Police Department and currently consists of five units including: Field Operations, Animal Sheltering & Medical Services, Customer Service & Community Outreach, Communications, and Administrative Services. In addition to providing regulatory services that contribute to community public health and safety, AC&C has many programs that focus on education, intake mitigation, pet management, adoption and animal health concerns. AC&C is dedicated to helping the people and pets of Charlotte & Mecklenburg County by providing a variety of medical and support services. AC&C is also here to help educate the public about how to best care for animals and work to keep pets and people safe and together. AC&C is proud to be a Tier 1 level shelter under the Human Animal Support Services national organization model.
