Charleston Water System

Charleston Water System Acct. loosely staffed M-F 8a-5p. Call (843) 727-6800 for immediate response, emergencies, acct. ques

Charleston Water System is a public water and wastewater utility serving the Greater Charleston area. Our clean water services protect public health and the environment, provide fire protection, and support the economy and quality of life. We're proud to be named one of the "Best Places to Work in SC" for four consecutive years, and we're a long-standing member of the Partnership for Safe Water. C

harleston Water System provides clean drinking water to more than 112,000 accounts. We operate one water treatment plant and 1,800 miles of water mains. We also provide sewer service (not stormwater drainage) to 52,000 accounts. Wastewater travels through 800 miles of pipes and 12 miles of deep tunnels to our Plum Island Wastewater Treatment Plant, which cleans an average of 19 million gallons of water a day and releases it into the Charleston Harbor. Charleston Water System is committed to preventing pollution and improving the environment. We are certified under ISO 14001, the international standard for environmental management. Formally known as the Commissioners of Public Works of the City of Charleston, SC, we are an independent utility governed by an elected Board of Commissioners.

05/11/2026

Our Root Cause Analysis & Problem Solving training helps employees to reframe how they troubleshoot!

Watch Keyshon and Dionne share how they learned effective strategies for navigating challenges and creating opportunities at work.

05/08/2026

Happy Drinking Water Week! We're celebrating every part of our process to send you safe, clean drinking water.

Watch Water Quality Manager Kenzie Hammond from Water Distribution share how we use water samples to ensure we deliver high-quality water to our customers.

05/07/2026

Happy Drinking Water Week! We're celebrating every part of our process to send you safe, clean drinking water.

Hanahan Water Treatment Plant Operations Engineer Chet Long shares how our operators work 24/7/365 to ensure we all have safe, clean drinking water.

05/06/2026

Happy Drinking Water Week! We're celebrating every part of our process to send you safe, clean drinking water.

Plant Engineer James Wilson shares how we manage construction at our Hanahan Water Treatment Plant while providing water for half a million people in the Lowcountry.

05/05/2026

Happy Drinking Water Week! We're celebrating every part of our process to send you safe, clean drinking water.

Watch this video with Chemist Nigel Lascelles to learn how our Laboratory Services team uses their expertise and technology to analyze our source and drinking water.

05/04/2026

Happy Drinking Water Week! We're celebrating every part of our process to send you safe, clean drinking water.

Watch this video with Source Water Manager Jason Thompson to learn about his team's critical work with our drinking water sources, Bushy Park Reservoir & Edisto River.

Our payment area in our downtown office is temporarily closed for renovations.Here's what you need to know:βœ… Night depos...
04/30/2026

Our payment area in our downtown office is temporarily closed for renovations.

Here's what you need to know:
βœ… Night depository: Open as usual
πŸš— Drive-thru: Temporarily closed
🏒 Lobby: Open β€” except for payments & account management

Need to pay your bill? You've got options:
πŸ“ Visit our Hanahan office at 6330 Murray Dr.
πŸ“ž Call us at (843) 727-6800
πŸ’» CharlestonWater.com
πŸ“± Venmo, Apple Pay, Google Pay, PayPal
πŸͺ In-store at Walmart, CVS, Dollar General & more

Our staff volunteers visited Chicora Elementary School to read water-themed books with students! Every drop of knowledge...
04/30/2026

Our staff volunteers visited Chicora Elementary School to read water-themed books with students! Every drop of knowledge counts, from turning pages to turning on the tap. We love promoting the value of reading and water!

We brought wastewater careers to life during a career fair at Pepperhill Elementary School! Students discovered what it’...
04/29/2026

We brought wastewater careers to life during a career fair at Pepperhill Elementary School! Students discovered what it’s like to be a wastewater operator. They took a virtual journey through the sewer system, learning how fats, oils, and grease can clog pipes.

Every generation brings something to the table! We organized a workshop on generational differences, Mind the Gap: Leadi...
04/28/2026

Every generation brings something to the table! We organized a workshop on generational differences, Mind the Gap: Leading Generations at Work. We’re investing in building stronger leaders spanning all generational brackets!

Address

103 Saint Philip Street
Charleston, SC
29403

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+18437276800

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