North Texas Emergency Communications Center - NTECC

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Carrollton, TX
North Texas Emergency Communications Center - NTECC

Serving the Citizens, Police & Fire Departments of Addison, Carrollton, Coppell & Farmers Branch

The NTECC’s social media sites serve as limited public forums and all content published is subject to monitoring and moderation. The NTECC reserves the right to delete, disable or remove any content, at its discretion. Requests for emergency services should be directed to 9-1-1 and not through social media sites. Individual complaints, concerns, or service requests should be directed to the NTECC’

s non-emergency number and will not be addressed via social media. For more information, please review our Social Media Policy - https://www.ntecc911.org/social-media-policy/

09/14/2026

Thank you to all our employees, family, friends, and sponsors for coming to our 2026 State of the Organization Awards and Banquet this past Saturday!

It was great to get together to celebrate OUR PEOPLE in addition to celebrating our 10th anniversary!

We look forward to all the great things NTECC will do in the future thanks to our amazing staff and can't wait to celebrate again next year!

09/11/2026

NTECC is looking for experienced dispatchers to join our team!

To learn more and apply, visit our website ntecc911.org/join-our-team

09/09/2026

In addition to our new trainees, we had another new face join our team yesterday! Please help us welcome Hannah C, our new Workforce Engagement Administrator!

09/08/2026

NTECC is proud to announce our newest trainee class! Please help us welcome Hailey, Maylani, Esperanza, Kasey, Jada, and Tracy who are starting their NTECC journey today!

09/02/2026

A new month means new work-iversaries to celebrate!

Congratulations to each of you - we're so happy to have you on our team!

09/01/2026

It's hard to believe that it's September while it's still 100 degrees every day, but we're hoping for cooler days ahead while we celebrate this month's birthdays!

We hope each of you has a wonderful day!

08/24/2026

Last week we awarded our newest Employee of the Quarter - For the 3rd Quarter of 2026, we are proud to recognize ECS Jacki V!

She was nominated by our Strategic Planning Manager, who described Jacki as “an excellent role model. She consistently seeks opportunities to expand her knowledge and skills, which supports her development and strengthens our organization. She demonstrates professionalism, teamwork, and a positive attitude in all she does.”

We are so proud of her for embodying our NTECC values! Keep up the great work, Jacki!

08/20/2026

We are so excited to welcome new dispatcher Kristi B as she starts her NTECC journey this week!

As an experienced dispatcher, we look forward to the great work she will do and the knowledge she will be able to share with her peers! Welcome, Kristi!

08/12/2026

We are proud to recognize call-taker Tia for her great work helping a caller successfully deliver a healthy baby boy! She was given a pin to add to her flower on our Tree of Life!

We are so proud of you! Keep up the great work, Tia!!

Address

1649 W Frankford #150
Carrollton, TX
75007

Telephone

+14692893200

Website

http://www.ntecc911.org/

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