The Texas Water Company

09/11/2026

💧A quick monthly check can make a big difference.
Visit our website to stay up to date on drought stages and conservation initiatives, read the latest news and blog articles, and review your account to help spot potential leaks or unplanned water use.
👉Remember, drought stages can change over time, so check back regularly for the latest information.
🔗Stay connected. Stay informed. www.txwaterco.com 🔗

09/11/2026

Twenty-five years later, September 11 continues to be a significant day in our nation's history. We remember those who lost their lives and recognize the first responders, service members, and communities whose actions helped the country move forward.

09/10/2026

7% of What? Let’s Clear It Up.
You may have heard that Texas Water Company’s Canyon Lake allocation is about 7%—but that does not mean 7% of the entire lake. The 7% refers to approximately 7% of the 90,000 acre-feet per year available through the GBRA water supply contract, an amount established under state authorization. To help put that volume into perspective, 90,000 acre-feet is equivalent to about 29.3 billion gallons of water, or roughly 36,000 Olympic-size swimming pools. TWC’s contracted drinking water allocation is about 1.99 billion gallons, about 2,500 Olympic-size swimming pools.
👉In other words, our supply is tied to a defined annual contract amount, not the total amount of water stored in Canyon Lake.

🔗Learn more about our allocation at https://www.txwaterco.com/our-company/community-news/the-resource-we-value-and-protect-canyon-lake-water-allocations-explained

09/09/2026

New to Texas Water Company?
👉Make the most of your service by signing up for WaterSmart, your online water management tool.

With WaterSmart, you can:
✅Pay your bill online
✅Receive urgent notifications and alerts
✅Monitor your water use
✅Detect potential leaks early
✅Access personalized insights to help conserve water

👉Already enrolled in WaterSmart? Make sure your contact information is up to date so you don't miss important notifications about leaks, water quality, or service updates.

Get connected today: https://txwaterco.watersmart.com/index.php/welcome 🔗

09/08/2026

Tuesday's Living Water Award Nominee is Andrew Kennell at Texas Water Company, part of H2O America. Andrew was nominated for his rapid, disciplined and courageous response during a life-threatening chlorine gas emergency, where he effectively coordinated first responders and worked directly alongside them to safely isolate the leaking cylinder and protect the surrounding community.

09/08/2026

📣Lead the future of water infrastructure.
We're looking for a Senior Director of Engineering to lead capital improvement programs, infrastructure planning, and project delivery while driving operational excellence, system reliability, and long-term strategic growth.
👉Learn more and apply today at https://ctwater.csod.com/ux/ats/careersite/5/home/requisition/1103?c=ctwater&sq=engineering

09/07/2026

💧Happy Labor Day!

This Labor Day, we celebrate the people whose hard work, dedication, and commitment help keep our communities, businesses, and industries moving forward. We are especially grateful for our incredible team and for workers everywhere who make a difference through their talents, passion, and perseverance each day.

💧Thank you for all you do. Wishing everyone a safe, relaxing, and well-deserved Labor Day!

09/04/2026

📢 Labor Day Office Closure

Our office will be closed Monday, Sept. 7, in observance of Labor Day.

For water-related emergencies, please call 830-312-4600 and select option 4 for assistance.
Normal business operations will resume on Tuesday, Sept. 8.

💧We wish everyone a safe and enjoyable holiday weekend! 💧

09/04/2026

Have you ever wondered how TWC keeps track of changing water conditions across the communities we serve? 💧

Our teams monitor water conditions every day, looking at factors such as water supply, customer demand, storage levels and overall system performance. This information helps us respond to changing conditions, make informed operational decisions and support reliable water service.

Because water conditions can change throughout the year, monitoring isn't a one-time check. It's an ongoing part of managing water resources responsibly and planning for the needs of the communities we serve.

👉 Swipe through to see some of what we monitor and why it matters.

09/03/2026

💧The latest edition of The Water Source is now available!💧
This issue takes a closer look at water quality, including the important role chlorine plays in protecting drinking water, and the steps water utilities take to monitor, test, and maintain high-quality water. You'll also find answers to common questions, water quality myths and facts, and a behind-the-scenes look at the professionals working every day to ensure reliable service.

🔗Read the latest edition today

Chlorine plays a critical role in protecting public health. It is added during the treatment process to disinfect water and help prevent the growth of harmful bacteria, viruses, and other microorganisms that can cause illness. Equally important is maintaining a small amount of chlorine, known as a c...