The Texas Water Company

The Texas Water Company This page is not monitored twenty-four hours a day, seven days a week (24/7). Please do not use this forum to communicate service issues or outages.

If you need help with our services, please call (830) 312-4600.

We’re excited to be part of tomorrow's Canyon Lake Station Day!A big thank you to Jen Crownover, Comal County Commission...
06/01/2026

We’re excited to be part of tomorrow's Canyon Lake Station Day!

A big thank you to Jen Crownover, Comal County Commissioner Pct 4 for welcoming us. We look forward to visiting with the community and answering your questions alongside our President, Aundrea Williams.

My Canyon Lake Station Day will be a little different tomorrow!
I'll be joined by Aundrea Williams, President of Texas Water Company at the Canyon Lake Station!
She and I will be available to answer questions y'all have about county business, our water utility operations...straight from the source!
Minus the noise and confusion of social media. ;-)
We will be at Comal County ESD No. 3 (Canyon Lake Fire / EMS) Station 1 from 10a-3p. Stop by, if you'd like to chat.

05/29/2026

We're excited to introduce The Water Source, a new recurring newsletter from Texas Water Company.

Created to provide information, updates and additional context, The Water Source will cover topics such as water operations, infrastructure improvements, regional planning, regulatory processes, conservation efforts and answers to frequently asked questions.

As our region continues to grow and evolve, our goal is to provide a reliable source for accurate information and establish a more consistent line of communication with the communities we serve.

Read the first edition here: https://www.txwaterco.com/our-company/community-news/the-water-source-may-28-2026/

We’re proud to share Texas Water Company has been recognized by the Texas Section of the American Water Works Associatio...
05/26/2026

We’re proud to share Texas Water Company has been recognized by the Texas Section of the American Water Works Association (AWWA) with the 2026 Water Conservation and Reuse Award in the Medium Utility – Indirect Category for our "Integration of One Water" project.

This award honors innovative efforts in water conservation, reuse, and long-term sustainability—and reflects our deep commitment to responsible water management.

One Water is a transformative approach to managing and protecting water. It moves beyond the historical siloed view of water and recognizes that all water has value—whether it is drinking water from the tap, stormwater, groundwater, wastewater, or surface water.

Thank you to our dedicated team and partners who make this work possible every day. We’re honored to be recognized alongside other leaders in the water industry.

Today, we remember and honor the brave men and women who gave everything for our country. Their courage and dedication w...
05/25/2026

Today, we remember and honor the brave men and women who gave everything for our country. Their courage and dedication will never be forgotten. We are grateful for their sacrifice today and everyday.

In honor of Memorial Day, Texas Water Company will be closed on Monday, May 25 as we remember and honor those who served...
05/22/2026

In honor of Memorial Day, Texas Water Company will be closed on Monday, May 25 as we remember and honor those who served.

Regular business hours will resume on Tuesday, May 26.

We understand there have been questions and concerns raised in the community regarding development and water supply.To h...
05/21/2026

We understand there have been questions and concerns raised in the community regarding development and water supply.

To help provide clarity, Texas Water Company has shared an informational update with accurate details on water service and ongoing efforts.

Learn more: https://www.txwaterco.com/our-company/community-news/water-service-information-update-development-and-water-supply/

We are committed to keeping the community informed through clear and consistent communication moving forward.

We are sharing the following information to provide clarity on recent community topics. Click to read the current updates.

This past week, we were proud to welcome Canyon Lake Fire and EMS personnel to The Mill and our Triple Peak Surface Wate...
05/15/2026

This past week, we were proud to welcome Canyon Lake Fire and EMS personnel to The Mill and our Triple Peak Surface Water Treatment Plant for facility tours. During their visit, they also utilized our training room to conduct hazardous materials awareness training with their team and ours.

We’re grateful for the partnership of Comal County ESD No. 3 (Canyon Lake Fire / EMS) and for everything they do to keep our community safe. Thank you for your service, support and commitment to preparedness.

Although a leaking toilet may seem minor, every drop counts! Fix leaks fast and help protect our water resources. Try th...
05/13/2026

Although a leaking toilet may seem minor, every drop counts! Fix leaks fast and help protect our water resources.

Try this simple test to see if you have a leak! Add a few drops of food coloring to the tank of your toilet. If color appears in the bowl after 10-15 minutes without flushing, then you likely have a leak.

Texas Water Company gives back to the community!   Meet two winners of our One Water art contest from Smithson Valley Hi...
04/30/2026

Texas Water Company gives back to the community! Meet two winners of our One Water art contest from Smithson Valley High School. To recognize their accomplishment, TWC awarded each with a $2500 scholarship and their winning art pieces will be featured at TWC facilities, forever reminding us to make every drop count!.

Texas Water Company gives back to the community!   Meet two winners of our One Water art contest from Canyon Lake High S...
04/30/2026

Texas Water Company gives back to the community! Meet two winners of our One Water art contest from Canyon Lake High School. To recognize their accomplishment, TWC awarded each with a $2,500 scholarship and their winning art pieces will be featured at TWC facilities, forever reminding us to make every drop count!

Keep an eye on our page to meet the two winners from Smithson Valley High School.

Address

1399 Sattler Road
Canyon Lake, TX
78132

Opening Hours

Monday 8am - 4:30pm
Tuesday 8am - 4:30pm
Wednesday 8am - 4:30pm
Thursday 8am - 4:30pm
Friday 8am - 4:30pm

Telephone

+18303124600

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