06/16/2026
Congratulations to Director Adrienne Rivera Jones!
We're excited for our neighbors at McDowell County as Adrienne steps into this new role while Director Will Kehler begins a well-earned retirement.
It has been a pleasure working alongside Director Kehler over the years, and we are grateful for his dedication and service to the citizens of McDowell County. We wish him nothing but the best in retirement.
Adrienne, congratulations on this next chapter! We look forward to continuing our strong partnership and working alongside you for many years to come. Best of luck as you take the helm!
FOR IMMEDIATE RELEASE
June 15, 2026
Adrienne Rivera Jones Named Next Director of McDowell County Emergency Services
MARION, N.C. — McDowell County today announced the selection of Adrienne Rivera Jones to serve as the next Director of McDowell County Emergency Services, following the retirement of current Director Will Kehler at the end of October.
A lifelong resident of McDowell County, Jones has dedicated her career to serving the community she calls home. She brings nearly two decades of emergency services experience, proven leadership, and a deep commitment to the employees, patients, and residents she serves.
Her career with McDowell County Emergency Services began in 2008 as a 911 Telecommunicator, where she gained firsthand experience assisting residents during their most difficult moments. Driven by a desire to continue serving others, Jones obtained her paramedic certification and transitioned into the Emergency Medical Services Division. Demonstrating her commitment to continued education and clinical excellence, she later earned her Critical Care Paramedic certification through the University of Maryland Baltimore County.
Throughout her career, Jones served in multiple leadership roles including Sergeant, Lieutenant, Field Training Officer, and Captain before being promoted to Deputy Director of Emergency Services in 2017.
As Deputy Director, Jones has played a critical role in the continued growth and success of McDowell County Emergency Services, which includes Emergency Medical Services, Emergency Management, 911 Communications, Community Paramedicine, and the Fire Marshal’s Office. Since becoming Deputy Director, she has helped manage numerous state and federally declared disasters and large-scale emergency responses impacting McDowell County, including Tropical Storm Alberto, Hurricanes Florence, Michael, and Helene, the COVID-19 pandemic response, and multiple winter storm events.
Her dedication, compassion, and leadership were especially evident during the response to Hurricane Helene, where she served as Deputy Incident Commander for the McDowell County Emergency Operations Center. During one of the most challenging disasters in the county’s history, Jones helped lead complex response operations while ensuring the needs of residents, responders, and community partners remained the top priority.
Nearly two years after Hurricane Helene impacted McDowell County, Jones continues to support disaster survivors by helping them navigate complex recovery programs, connecting families with available resources, and advocating on their behalf as they rebuild their lives. Her continued involvement demonstrates her unwavering commitment to serving others long after the immediate emergency has passed.
“I am honored and humbled by the opportunity to serve as the next Director of McDowell County Emergency Services,” Jones said. “This organization has shaped both my life and my career, and I have a deep love for the people who walk through our doors every day and for the community we have the privilege of serving.
“My commitment is simple: to build upon the culture of service and excellence that makes this organization so special, to invest in our employees, foster strong partnerships, and ensure we remain worthy of the trust our citizens place in us every day. Serving others is both a responsibility and a privilege, and I am excited about what we will accomplish together.”
“This is a bittersweet moment for McDowell County,” said County Manager Ashley Wooten. “Will Kehler has served this organization and this community with great dedication, and his retirement is well-earned. Adrienne Jones has demonstrated throughout her career that she is ready for this role, and the Board of Commissioners and I fully support her appointment. We look forward to seeing what she will accomplish for McDowell County Emergency Services.”
Over the next four months, Director Kehler and incoming Director Jones will work closely together to ensure a smooth and successful transition. This planned transition will provide continued stability for employees, community partners, and the citizens who rely on McDowell County Emergency Services every day.