Massachusetts Office of Consumer Affairs & Business Regulation

06/12/2026

At Arlington High School, OCABR Events & Outreach Manager Robin Putnam spoke to students about what comes after a career — retirement. Students learned the importance of long-term planning, how small contributions can grow over time, and why it’s never too early to start saving for the future. Thanks to Arlington High School for having us and helping students understand that healthy financial habits can last a lifetime!

ID: OCABR Events & Outreach Manager Robin Putnam in a gymnasium standing next to a large yellow and blue pull up banner titled "Planning for the Future." End ID.

06/11/2026

Undersecretary Layla D’Emilia exposes scam indicators in an official-looking vehicle service contract letter on the latest episode of Fact or Fraud. Always ask your car manufacturer or dealer if a service contract offer is real before taking action. You can also check with the Division of Insurance to verify if a vehicle service contract has been approved for sale in Massachusetts.

Watch more Fact or Fraud episodes on YouTube: https://youtube.com/playlist?list=PLNvvWRppJu1uvuezBgUIfKKAGbXGYMLNs&si=vG561SaOqhEeZwDC

06/11/2026

“We want more people to understand how the Lemon Law works and serves the public. Our arbitration program helps resolve disputes more quickly than going through the court system,” says Lemon Law Arbitration Program Coordinator Andrew Perrino.

If you recently purchased a car or are looking to buy a new one, be sure to know your rights. Read our latest blog on Lemon Law Arbitration: https://www.mass.gov/news/trouble-with-a-recently-purchased-or-leased-car-try-lemon-law-arbitration

ID: Rows of parked cars in a large dealership lot. In white text the title and subtitle reads, "Trouble with a Recently Purchased Car? Try Lemon Law Arbitration." End ID.

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06/08/2026

A once-in-a-generation event is coming to Boston! ⚽ FIFA World Cup 2026 tickets can be purchased from the official FIFA website. Beware of scam ticket sellers online and through unaffiliated social media accounts. Visit FIFA.com for updates on tickets, game times, and hospitality packages ⤵️ https://www.fifa.com/en/tournaments/mens/worldcup/canadamexicousa2026/tickets

06/05/2026

The Massachusetts Division of Insurance just released new prior authorization regulatory requirements, that will make it easier for patients to receive many essential healthcare services faster. Read Commissioner Caljouw’s interview with the Boston Globe: https://www.bostonglobe.com/2026/06/05/business/mass-prior-authorization-insurance/

06/04/2026

OCABR Events & Outreach Manager Robin Putnam met with residents in Reading Woods to highlight practical ways for protecting personal information and preventing identity theft, both online and offline. Robin’s conversation focused on simple steps that can make a big difference against fraud and risk.

ID: Events & Outreach Manager Robin Putnam in front of a hybrid audience of older adults in Reading Woods’ conference room. End ID.

06/04/2026

A safer digital world starts with you! Whether you’re protecting your own personal information or helping your child navigate social media, there are steps everyone can take to stay safe online. Check out our blog for internet safety tips: https://www.mass.gov/news/internet-safety-for-kids-and-teens

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Learn about internet safety, scams targeting youth, and other things to know to keep you and your family secure online

06/03/2026

All aboard for kickoff at Foxboro MBTA Station! 🚆⚽

Division of Occupational Licensure inspectors Brianna Skowyra, Carissa Lisee, and Chief of Inspections Ross Seavey were thrilled to join the grand opening of the station, which made capacity and accessibility improvements ahead of the 2026 World Cup. Since construction began in August 2025, DOL building, plumbing, and electrical inspectors have been on site every step of the way, ensuring all structures and systems meet all building codes and the station is safe, reliable, and ready for global visitors.

ID: First photo: DOL Office of Public Safety inspectors Brianna Skowyra, Carissa Lisee, and Chief of Inspections Ross Seavey in front of the Foxboro Commuter Rail sign. Second photo: MBTA Commuter Rail train. Photo credit, Josh Qualls, Director of Photography, Office of Governor Maura Healey. End ID.

06/02/2026

At Hanover Public Schools' Credit for Life Fair, OCABR Consumer Information Specialist Diego Ramos met with current and rising seniors as they explored real-world financial decisions that come after graduation. From budgeting and credit to making tough purchasing decisions, Hanover students learned to stop and think before spending money that could lead to too much debt.

ID: First Photo: Diego Ramos standing in front of a trifold about credit score. Second Photo: Diego Ramos with four Hanover High School students in a gymnasium. End ID.

06/01/2026

OCABR staff had a lot of big wins in May! We celebrated Building Safety Month with the Division of Occupational Licensure and published a Data Breach report with the MassCyberCenter; take a look back at a busy month of consumer protection and education across Massachusetts: