New River Light & Power

New River Light & Power Appalachian State University’s nonprofit electric utility — serving the town of Boone since 1915.

💛 June is Public Power Month of Giving 💛Public Power Month of Giving is a national initiative that encourages public pow...
06/02/2026

💛 June is Public Power Month of Giving 💛

Public Power Month of Giving is a national initiative that encourages public power utilities across the country to give back to the communities they serve.

This year, we’re kicking off Month of Giving with a community supply drive benefiting the Watauga Humane Society 🐾

We’re collecting items to help care for local animals while they wait for their forever homes — from food and treats to cleaning supplies and enrichment items. Every donation makes a difference.

There are three easy ways to help:

🐶 Drop off donations at the NRLP office
🐱 Shop directly from the Watauga Humane Society wishlist
❤️ Make a monetary donation online

To learn more about Public Power Month of Giving and NRLP’s community giving efforts, visit: 👉 nrlp.appstate.edu/public-power-gives-back

Together, we can keep tails wagging and continue powering good in the High Country. 💛

📢 New month, new filter reminder 📢June is right around the corner — that means it's time to change dirty filters!Regula...
05/29/2026

📢 New month, new filter reminder 📢

June is right around the corner — that means it's time to change dirty filters!

Regular maintenance and changing filters are simple ways to keep your home heating and cooling system running smoothly.

🔗Find more ways to save by visiting the NRLP Resource Center at nrlp.appstate.edu.

We were thrilled to celebrate this year’s NRLP Scholarship recipients and Lineworker Scholarship recipient during a rece...
05/28/2026

We were thrilled to celebrate this year’s NRLP Scholarship recipients and Lineworker Scholarship recipient during a recent awards ceremony honoring outstanding local students 🎉

Supporting education and investing in the next generation is one of the many ways we live out the values of public power and strengthen the community we serve.

We’re so proud of these students — be on the lookout for more details soon!

📷Thanks to Watauga County Schools for providing this special memento of the evening, and all of the staff and teachers who made the evening happen!

Did you know? Military veterans make up about 10% of the electric utility industry.NRLP is proud to join utilities acros...
05/26/2026

Did you know? Military veterans make up about 10% of the electric utility industry.

NRLP is proud to join utilities across the nation in hiring military-affiliated employees, including veterans and military family members.

As we close out Military Appreciation Month, we’d like to give special thanks to everyone who has served and continues to serve! 🇺🇸

Our office will be closed Monday, May 25, in observance of the Memorial Day holiday. 📱As always, 24/7 account access is ...
05/22/2026

Our office will be closed Monday, May 25, in observance of the Memorial Day holiday.

📱As always, 24/7 account access is available through the Customer Portal at nrlp.appstate.edu or the NRLP Connect mobile app.
⚡Our team is always ready to respond. To report outages during holidays and after-hours, call 828-264-3671, option 2, then option 9. You will be forwarded to App PD for dispatch.

Have a safe holiday weekend, High Country.

⚡Restoration Update 5:30 p.m.: Power has been restored to all affected customers. If you are still experiencing an outag...
05/21/2026

⚡Restoration Update 5:30 p.m.: Power has been restored to all affected customers. If you are still experiencing an outage, please check your circuit breaker panel first. For further assistance, please call 828-264-3671, option 2, then option 9. After-hours calls are forwarded to App PD for dispatch. We want to thank everyone for your patience and support as our crews worked through heat — and later on a thunderstorm — to restore power. As always, thank you to the NRLP crews for all they do to keep our community powered.

⚡Update: 4:45 p.m.: Crews continue to work to restore power. Replacement of the damaged pole and transformer has been completed and power was temporarily restored to the outage area. However, storm activity may have caused an additional issue resulting in a continued power outage in the same area as well as four additional customers. Please see outage map below for updated areas of outages. Our crews will continue to work until power is restored. There is no estimated time of restoration available currently. Thank you for your patience and support.

⚡Update 3:30 p.m.: Crews continue to work to restore power to affected customers. The cause of the broken pole was a very large tree down on a power line. Restoration time is estimated to be 4:30 p.m.

⚡Outage Alert
We are aware of an outage today, Thursday, May 21, at approximately 1:40 p.m. in the East King St area of Boone near Farthing St. and Hillcrest Cir. Cause of the outage is a broken utility pole. Please use caution in the area. NRLP crews are on site. We appreciate your patience and support!

Estimated time of restoration is 4 p.m.

We’re here and ready to cheer for our competitor, Lineman Apprentice Finley Hodges, as he takes on the challenge 💪 Thank...
05/21/2026

We’re here and ready to cheer for our competitor, Lineman Apprentice Finley Hodges, as he takes on the challenge 💪 Thanks for representing the High Country, Finley!

Join us in wishing Lineman Apprentice Finley Hodges good luck as he competes in the 2026 NCAMES Lineman’s Rodeo this wee...
05/20/2026

Join us in wishing Lineman Apprentice Finley Hodges good luck as he competes in the 2026 NCAMES Lineman’s Rodeo this week! ⚡️ We’ll be down in Dallas, NC, Thursday, May 21, to cheer him on and share a little bit about what it takes to compete 💪

💡Update: The Energy Emergency Alert issued earlier today has been lifted as of 8:30 p.m, and grid conditions have return...
05/19/2026

💡Update: The Energy Emergency Alert issued earlier today has been lifted as of 8:30 p.m, and grid conditions have returned to normal.

Thank you to our customers for helping conserve energy during this period of high demand. Your efforts helped support grid reliability across our region.

NRLP remains committed to providing safe, reliable electric service to our community.

Alert details issued at approximately 3 p.m.:
💡Energy Conservation Encouraged

NRLP is participating in an Energy Emergency Alert issued by Duke Energy.

There is no impact to service, and customers can help by making small, voluntary energy-saving choices.

Adjusting your thermostat up by a few degrees or waiting to run large appliances later in the evening or night can make a difference for our community.

Find details on Energy Alerts, summer energy tips and more at nrlp.appstate.edu.

🚒⚡ We’re looking forward to another great year at Emergency Fest!From outage response demos to safety conversations and ...
05/15/2026

🚒⚡ We’re looking forward to another great year at Emergency Fest!

From outage response demos to safety conversations and community preparedness, our team has always enjoyed being part of this important local event.

Take a look back at a few past Emergency Fest moments with our lineworkers and communications team through the years! 📸

Join us Saturday, May 16 from 10 a.m.–1 p.m. at WHS for this year’s Emergency Fest and stop by to say hello.

Since May is National Electrical Safety Month, it’s also a great opportunity to learn more about electrical safety, storm preparedness, and how to stay safe around power lines and equipment. ⚠️💡

We hope to see you there!

Address

146 Faculty Street Ext
Boone, NC
28607

Opening Hours

Monday 8am - 4:30pm
Tuesday 8am - 4:30pm
Wednesday 8am - 4:30pm
Thursday 8am - 4:30pm
Friday 8am - 4:30pm

Telephone

+18282643671

Website

Alerts

Be the first to know and let us send you an email when New River Light & Power posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Organization

Send a message to New River Light & Power:

Shortcuts

Share