Central Alabama Water

Central Alabama Water Central Alabama Water is the largest water utility in Alabama. It serves customers in Jefferson, Shelby, St. Clair, Blount and Walker counties.

Our primary focus is to provide our customers with the highest quality water possible at the most affordable rates. Since 1951, the company has met this goal successfully and continues to work as a highly regarded leader in the water purification industry. Serving 770,000 people in Jefferson, Shelby, Blount, St. Clair,and Walker counties, the BWW operates four filtration plants, a certified testin

g laboratory - the EnviroLab - and has more than 4,000 miles of pipe in its distribution network. Customer Service, Billing and Leaks:
205-244-4000

Water Quality:
205-244-4381

H20 Foundation:
205-244-4390

The lobby of CAW’s headquarters building is decorated to celebrate Independence Day!Look for more coming soon on how our...
06/23/2026

The lobby of CAW’s headquarters building is decorated to celebrate Independence Day!

Look for more coming soon on how our utility will recognize the 250th anniversary of our nation’s founding.

Today we commemorate Juneteenth and honor the resilience, freedom and progress it represents.Central Alabama Water is cl...
06/19/2026

Today we commemorate Juneteenth and honor the resilience, freedom and progress it represents.

Central Alabama Water is closed today in observance of Juneteenth. We will re-open Monday, June 22.

We were excited to welcome interns and students from the Cahaba River Coalition to Central Alabama Water to learn how we...
06/18/2026

We were excited to welcome interns and students from the Cahaba River Coalition to Central Alabama Water to learn how we treat and deliver safe drinking water to the communities we serve.

During their visit, the group learned about the water filtration process, toured our facilities and gained a better understanding of the work that goes into providing clean, reliable water every day.

Thanks for spending time with us. We enjoyed sharing our passion for water and hope to see you again soon!

06/17/2026

These guys work fast!

Our Pipe Tapping Team is getting in one final practice before competition at AWWA’s ACE 26!

Help us wish this team and all our competitors well as they represent CAW on the national stage!

06/16/2026

Reading a water meter may look like a simple task, but it requires patience, precision and persistence. Follow along as we take you through a day in the life of a Central Alabama Water meter reader. Click the link in the comments to follow along through a day in the life of a Central Alabama Water meter reader.

Part of the Central Alabama Water team recently toured American Cast Iron Pipe Company. We appreciated the opportunity t...
06/10/2026

Part of the Central Alabama Water team recently toured American Cast Iron Pipe Company. We appreciated the opportunity to learn more about how ductile iron pipe is manufactured.

AMERICAN recently welcomed Central Alabama Water for a tour of our ductile iron pipe manufacturing operations. Central Alabama Water maintains more than 4,000 miles of pipe across its service area. We appreciate the important work you do to deliver clean, reliable drinking water to people and communities across the area.

06/08/2026
Every day, CAW's Security Team works behind the scenes to keep our people, facilities and operations safe. See the link ...
06/02/2026

Every day, CAW's Security Team works behind the scenes to keep our people, facilities and operations safe.

See the link in the comments to learn how this team protects Alabama's largest water utility.

05/29/2026

Address

3600 1st Avenue N
Birmingham, AL
35222

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

(205) 244-4000

Website

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